Lead Engineer - Customer Application Engineer
Job Description Summary
Job Description
Essential Responsibilities
- Execute engineering studies and analysis across the transmission, distribution, and industrial segments.
- Design and testing of customized P&C solutions (both in house and at customer installations) to meet user specifications & requirements
- Programing protection relays and RTUs
- Develop test setups, test plans, and test case (including wiring diagrams and configurations of relays and controllers)
- Perform in Factory Acceptance Testing (FAT) including Hardware-In-the-Loop (HIL) tests using real-time digital simulators
- Prepare test reports, project reports, and project deliverables
- Analyze and troubleshoot field cases involving GE or third-party relays
- Participate in business development activities to grow services, including writing and presenting technical papers, delivering customer presentations,
- Conduct training sessions for customers.
- May require travel up to 10 - 30% of the time depending on projects
Required Qualifications:
- B.S (Masters or higher is preferred) in Electrical, Computer or Power Systems Engineering with very good understanding of power system applications and analysis.
- Minimum (4) years of experience in protection, control, and automation applications
- Understanding of power systems phenomena in transmission & distribution systems
- Understanding of power system protection relays, automation, control and communication protocols.
- Ethical and professional business manner in interaction with team members and customers.
- Customer focused; open to accept new challenges and share ideas
- Technical skills to execute projects and write SOW proposals.
- Strong learning skills.
- Willingness and ability to work across time zones to support global customers if required
Desired Characteristics:
- Experienced in study software and power system tools such as Mathcad, MATLAB, PSSE, Power Factory, ASPEN, CAPE for automating the power system study process.
- Understand of communication system protocols and architectures in electric power industry (DNP3, MODBUS, IEC61850, OpenFMB, etc.).
- Experience with RTDS or Opal Simulation Platforms
- Flexibility to work in a multi-customer environment and to adapt to requests/comments made in the course of execution.
- Experience with transmission, distribution, and smart grid standards;
- Strong communication skills including technical writing and presentations
- Knowledge or field experience with system commissioning and testing
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Additional Information
Relocation Assistance Provided: No
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K)
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Access to Online Courses
- Lunch and Learns
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Unconscious Bias Training
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