Field Services Engineer FACTS
Job Description Summary
We are looking for an enterprising and motivated service engineer in power electronics who can manage service contracts, site activities, and support/participate in commissioning of FACTS & HVDC equipment.
As a key position in the OTR Service organization, you will be responsible for technically managing multi-year service contracts, supporting customers located in different countries, and being part of a community of experts able to support global customers on high-tech equipment.
GE FACTS and HVDC solution includes :
• SVC, Static Var Compensation
• FSC, Fix Series Compensation
• SC, Synchronous Condenser
• STATCOM, Static Compensation
• LCC HVDC
• VSC HVDC (Onshore & Offshore)
Job Description
Responsibilities:
- Carry out and direct maintenance and technical support activities on FACTS or HVDC transmission systems.
- Manage the preparations of site activities in coordination with the end customer.
- Perform commissioning activities on FACTS or HVDC transmission systems.
- Technically manage service contracts that run over several years
- Attend and lead customer meetings, identify solutions that meet needs.
- Knowledge and ability to carry out FACTS projects of minor renovations/upgrades.
- Support the ITO team as needed during calls for tenders for the technical part.
Technical knowledge:
- Technical expertise and site experience for switchgear, harmonic filters and instrumentation transformers,
- Technical expertise and site experience for FACTS equipment (with Thyristor and IGBT), knowledge of rotating machines is a plus.
- Technical expertise and site experience for the commissioning of protection relays.
- Technical expertise and site experience for technical diagnostic missions with network recorders and analyzers.
- Knowledge and ability to resolve on-site incidents and analyze logs and analyze curves.
Skills:
- Strong oral and written communication skills.
- Demonstrated ability to analyze and solve problems.
- Ability to document, report, plan, market and execute programs.
- Notions of project management.
- On-site team management
- Strong customer management skills, especially on-site during incidents.
- Ability to work in a team and share knowledge and experience with fellow team players
- Good EHS skills, especially on-site during incidents or pressure.
Qualifications:
- Degree in Electrical Engineering or "In-House Engineer".
- Strong engineering background and technical understanding of power electronics
- Minimum 5 years of experience in an equivalent position.
- Minimum 5 years of experience on drive-through or FACTS or HVDC equipment (valves + control + protections)
- Travel availability up to 50-70%
- Language and communication skills (fluent English)
Additional Information
Relocation Assistance Provided: No
#LI-Remote - This is a remote position
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Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
- Birth Parent or Maternity Leave
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- On-Site Cafeteria
- Holiday Events
Vacation and Time Off
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Summer Fridays
Financial and Retirement
- 401(K)
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Access to Online Courses
- Lunch and Learns
- Leadership Training Program
- Internship Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Employee Resource Groups (ERG)
- Unconscious Bias Training
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