Skip to main contentA logo with &quat;the muse&quat; in dark blue text.

SA-People Leader, Order Management

AT General Motors
General Motors

SA-People Leader, Order Management

Bonifacio Global City, Philippines

Description

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DONOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN,STEM OPT, etc.) NOW OR IN THE FUTURE.

Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to GM Philippines office three times per week or other frequency dictated by the business.

The Role

This People Leader is responsible for managing a team of finance professionals who handle Order Management day-to-day customer orders, shipment status, and finance-related activities of supply chain; and migrations, if any, into the area from various organizations (business units, other GBS sites, etc.). This role also has a strong focus to lead process improvements and automation to drive quality, compliance, and acceleration of activities. More importantly, the People Leader plays a key role in maintaining a culture of success such as developing, coaching, motivating, and evaluating his/her team members' performance on a regular and consistent basis; and in guiding them in their career aspirations and career pathing.

Want more jobs like this?

Get jobs in Bonifacio Global City, Philippines delivered to your inbox every week.

By signing up, you agree to our Terms of Service & Privacy Policy.


What You'll Do

  • Responsible for managing a team of finance professionals who handle day-to-day customer orders and supplier shipments activities and migration of these activities into the area from various organizations (business units, other GBS sites, etc.)
  • Responsible for managing the execution of:
  • Backend operation processes of Order Management (Order to Delivery/Procure to Pay), ensuring that processing is done with high quality - accurate, timely and complete
  • Partnering and Liaising with Key Stakeholders including but not limited to External/Internal Dealers & Suppliers, Logistics and Purchasing & Supply Chain
  • Analyzing and interpreting data for reporting requirements
  • Ensuring compliance with GM Corporate policies and external regulatory requirements
  • Supporting internal and external audits
  • Interacting with internal/external related parties (Stakeholders, Dealers, Suppliers, Logistics, GPSC, Finance Teams, etc.)
  • Understands, promotes and documents an environment of effective controls within team and ensure team members understand company and regulatory requirements (i.e. SOX, record retention, audit, etc.) and are continually verifying all their actions and processes for compliance
  • Support internal and external audits
  • Considered a leader and/or technical expert in areas of responsibilities and can ensure requirements are understood and met by internal and external resources
  • Bring any suspected issues (accounting or control related) forward immediately and works to quickly find solutions thereto
  • Strong focus on leading process improvements (including LEAN/OPEX) and automation to drive quality accounting and compliance, including:
  • Working with the global teams on standardization and process improvement projects
  • Working effectively across teams
  • Ability to redefine processes and push for automation as needed
  • Troubleshooting of issues/systems/processes to identify/develop/ implement process for continuous improvements and ensure delivery of efficient and effective processes
  • Work on special projects and prepare ad hoc reports and analysis as needed
  • Adept on people leadership such as to:
  • Train, develop, coach, motivate, and evaluate employees
  • Develop appropriate employee goal setting/CAP and development linked to specific job function goals, and assist with training, coaching, developing and evaluating employees
  • Develop and implement improvements to create efficiencies, drive communization, and obtain savings
  • Timely, consistent, and effective communication of operational and other team matters with GBS Manager

Additional Description

Your Skills & Abilities (Required Qualifications)

  • BA in Finance/Supply Chain/Accounting/Business or equivalent with strong foundation and experience in a shared service environment
  • Minimum 2-4 years of relevant experience in people leadership
  • Experience in implementation, project management/leading, defining and re-engineering a process
  • SAP knowledge and experience
  • It is an advantage that the candidate has knowledge of financial reporting implications of transactions within Supply Chain - sourcing, procurement, and customer order delivery
  • Physical presence at the office as required by the needs of the team or the organization such as workshops, training & development, office events (Townhalls, All People Meeting, etc.)

What Will Give You A Competitive Edge (Preferred Qualifications)

  • Experience working in a multinational organization and working with colleagues internationally is preferred
  • Integrity and Trust
  • Problem Solving
  • Interpersonal Savvy
  • Customer Service Mindset
  • Strong written and verbal communication skills
  • Ability to pursue open issues to resolution
  • Works effectively with others and as part of a team
  • Effective time management
  • English Fluency
  • Experience in leading people and projects preferred

NOTE: 9AM to 6PM flexi-time, may slide earlier or later depending on meetings with global teams like Middle East and Europe.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Total Rewards | Benefits Overview

From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non-Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Client-provided location(s): Taguig, Metro Manila, Philippines
Job ID: General_Motors-JR-202511923
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Performance Bonus
    • Relocation Assistance
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Learning and Development Stipend
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Woman founded/led
    • Employee Resource Groups (ERG)

Company Videos

Hear directly from employees about what it is like to work at General Motors.