Job Description Summary
The On Site Services Specialist will provide direction and assistance to work group in order to meet assigned objectives. As the OnSite Services Specialist, you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning. After initial training, the position will be located in Kuwait and the successful candidate will be placed on a GME expat assignment and package.
Job Description
Essential Responsibilities :
- Provide general technical direction and assistance to the customer in the operation, maintenance, repair, logistic support, and installation of GE products
- Provide on-site interpretation of data and technical instruction
- Provide Project and Field Service management with complete and prompt information regarding status of:programs, customer problems, failures, trends and climate
- Provide technical assistance through on-site guidance and training in proper operation, maintenance, and troubleshooting of assigned programs and ground support equipment, including; the use and proper interpretation of data and technical instructions
- Provide communication to Product Support and Field Service regarding all program activities and problems through regular, timely reports, with reports including: obtaining, interpreting and communicating significant market intelligence and sales opportunities for both assigned programs and support
- Assist customer in scheduling maintenance and workload
- Assure that equipment and parts meet established schedules
- Review reported malfunctions and identify / analyze any undesirable trends
- Make recommendations on findings
- Review effectiveness of maintenance actions in order to identify training needs
- Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements
- Ability to relocate to Kuwait after initial training
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Qualifications/Requirements :
- Bachelor's Degree from an accredited college or university {Or a High School Diploma / GED with a minimum of 5 years of experience in a Field Service or Aviation Maintenance position (to include; Turbo Prop / Shaft propulsion or Propeller systems)}
- U.S. Citizen is required for this positio
Desired Characteristics :
- Strong interpersonal and leadership skills
- Proven analytical and quality improvement ability
- Ability to interface at all levels of the organization, both internally and externally
- Ability to work effectively with minimum supervision
- Strong customer service mindset
- Strong organizational skills
- Strong problem-solving skills
- Ability to work independently
This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.
Additional Information
GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
Relocation Assistance Provided: Yes
#LI-Remote - This is a remote position