EnMotive, a Gannett Company, is a full-service event services company offering registration, timing, scoring, and a wide range of other endurance event solutions. We work with over 1,000 events per year, using a combination of in-house registration, fundraising, and volunteer software as well as industry-leading external race timing software. We are looking for passionate, detail-oriented, computer & technology-savvy individuals with the desire to help grow our business and integrate our software solutions to support our mission to become "the one-stop source" for endurance and ticketing events.
Candidates should have strong customer service skills, a high degree of computer expertise, a broad knowledge of setting up networks, database management skills, be highly organized, and a self-starter. All candidates must be comfortable working independently and as a member of a team. Applicants should be comfortable and thrive in a fast-paced and sometimes stressful environment. All positions will require some travel and the ability to work weekend events. Training will be provided for specific responsibilities; however, applicants must be eager and capable of learning software programs and technology on their own. Familiarity with the running, triathlon, and obstacle racing event space is a plus.
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Responsibilities may Include:
- Manage timing functions through the entire process: pre-race software setup, corral and bib management, race day timing functions, posting/confirming results, post-race management of timing inquiries and errors, and finalization of results
- Schedule and train contractors to perform services at events
- Manage and maintain an event budget
- Manage client life-cycle from lead to event execution
- Develop service agreements for client execution
- Responsible for event logistics: booking hotel accommodations, scheduling rental vehicles, creating equipment build lists, charging equipment, loading and unloading equipment
- Responsible for maintenance of timing equipment: develop a maintenance plan, establish a process for periodic equipment checks and ensure all equipment is functioning and available on race day, arrange any equipment repairs, and procure replacement equipment when necessary
- Communicate with event organizers as a consultant to ensure a well-organized and smooth event from all aspects, not just timing
- Responsible for bib preparation: communicating with event organizers to receive or place an order for bibs scheduled around the event timeline, printing and applying timing tags
- Help support, along with the corporate team, and maintain the online registration product to client specifications, ensuring all events are fully operational and provide users with a seamless experience.
- Create reporting for analysis of registration data including weekly tracking, demographics for marketing/sponsors, and event-specific data needs
- Knowledge and understanding of all applicable USATF, USAT, and EnMotive Rules of Competition as they relate to timing.
- Executing Timing and Event Operations at Events in a Lead Capacity
- Actively recruiting new events and event services for existing clients
- Success in the above areas requires cross-functional relationships with other key members of the EnMotive and client teams.
Required Qualifications:
• College degree preferred
• Race timing/scoring experience preferred, but not necessary
• Event management experience is a plus
• Excellent communication skills, written and verbal
• Strong customer service skills
• Highly organized and able to prioritize and manage multiple projects at any given time
• Excellent decision-making skills, including when working under pressure
• Strong computer skills with the ability to quickly troubleshoot problems
• Proficiency in Microsoft Office Suite, especially Microsoft Excel
• Basic knowledge of HTML web design is a plus
• Ability to manage and manipulate large amounts of data, in various formats
• Available to work weekends, select holidays, and extended hours
• Ability to travel
• Demonstrated commitment to running, physical fitness, and an overall healthy lifestyle
• A self-starter and possess the ability to work both independently and as part of a team
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