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Digital Customer Success Manager

AT GANNETT
GANNETT

Digital Customer Success Manager

•Remote

Are you ready to take your career to the next level-and have fun doing it? We're looking for a Digital Customer Success Manager who thrives on building strong client relationships and delivering impactful advertising results. If you're passionate about digital marketing and love helping clients succeed, this role is for you.

💼 What You'll Be Doing:

  • Client Champion: Serve as the main point of contact post-sale, ensuring clients' advertising campaigns (Search, Display, Social, and more) are running smoothly and meeting performance goals.
  • Marketing Strategist: Collaborate with Sales and Campaign Optimization teams to identify opportunities and deliver solutions that drive ROI.
  • Adaptable Communicator: Navigate the fast-paced world of digital and traditional marketing, staying agile and responsive to client needs.

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🌟 Why You'll Love Working With Us:

  • Client Impact: You'll be a trusted advisor, helping clients achieve and exceed their marketing goals.
  • Team Collaboration: Work closely with cross-functional teams in a supportive, high-energy environment.
  • Growth & Variety: Every day brings new challenges and learning opportunities in the ever-evolving digital space.

✅ What You'll Need:

  • 1+ years of experience managing online/digital advertising campaigns
  • Client-facing experience (preferred)
  • Google Ads and Google Analytics certifications (preferred)
  • Bachelor's degree or equivalent experience
  • Proficiency in Microsoft Office (Outlook, Excel, PowerPoint)

Ready to make a difference and grow your career?
Apply now and join a team that's passionate about client success and digital innovation.

#LI-REMOTE
#LOCALiQ
#LI-LL

The annualized base salary for this role will range between $4,000and $60,000. Variable compensation is not reflected in these figures and based on the role, may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable.

Job ID: utn-82466
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • Pet Insurance
    • Mental Health Benefits
    • HSA
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • Financial Counseling
    • 401(K)
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Internship Program
    • Leadership Training Program
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
    • Tuition Reimbursement
    • Promote From Within
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program