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Digital Customer Success Manager

AT GANNETT
GANNETT

Digital Customer Success Manager

•Remote

Ready to elevate your career and have a blast doing it?

Join us as a Digital Customer Success Manager, where you'll be the driving force behind our client relationships-managing advertising campaigns across Search, Display, Social, and our proprietary digital media. You'll be the trusted partner to ensure our clients' marketing goals aren't just met-they're exceeded.

🌟 What You'll Do:

  • Be the Client's Go-To Partner:
    Serve as the primary post-sales contact, addressing client needs and ensuring campaign success through performance insights and data-driven recommendations.
  • Lead with Marketing Expertise:
    Leverage your knowledge of digital marketing-both established and emerging-to collaborate with Sales and Campaign Optimization teams, identifying opportunities that boost ROI.
  • Thrive in a Fast-Paced Environment:

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Navigate the evolving digital landscape with agility, working cross-functionally to keep strategies aligned with client goals and market trends.
💡 Why You'll Love It Here:

  • Client-Centered Impact:
    You'll be a strategic advisor, helping clients achieve real results and long-term success.
  • Team Collaboration:
    Work hand-in-hand with Sales and Optimization teams to deliver seamless, effective solutions.
  • Dynamic Growth:
    Stay ahead of the curve in a constantly evolving industry, with opportunities to learn and grow every day.

🧰 What You Bring:

  • 1+ years of experience managing online/digital advertising campaigns
  • Client-facing experience (preferred)
  • Google Ads and Google Analytics certifications (preferred)
  • Bachelor's degree or equivalent experience
  • Proficiency in Microsoft Office tools (Outlook, Excel, PowerPoint)

Sound like your kind of challenge?
Apply now and let's make great things happen-together.

#LI-REMOTE
#LOCALiQ
#LI-LL

The annualized base salary for this role will range between $40,000and $60,000. Variable compensation is not reflected in these figures and based on the role, may be applicable. Exact compensation may vary based on skills, experience, location, and union representation, if applicable.

Job ID: utn-82474
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • Pet Insurance
    • Mental Health Benefits
    • HSA
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • Financial Counseling
    • 401(K)
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Internship Program
    • Leadership Training Program
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Work Visa Sponsorship
    • Tuition Reimbursement
    • Promote From Within
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program