Renewals Professional

Who is Forcepoint?

Forcepoint simplifies security for global businesses and governments. Forcepoint's all-in-one, truly cloud-native platform makes it easy to adopt Zero Trust and prevent the theft or loss of sensitive data and intellectual property no matter where people are working. 20+ years in business. 2.7k employees. 150 countries. 11k+ customers. 300+ patents. If our mission excites you, you're in the right place; we want you to bring your own energy to help us create a safer world. All we're missing is you!

Job Description:

What you will be doing:

• Responsible for renewing, up-selling, and closing of maintenance/service/license contracts for assigned region or account. Increases renewal sales for assigned region or account(s)
• Demonstrates knowledge of the organization's various products and maintenance contracts. Educates customers on business practices and associated contractual implications.
• Ensures customer awareness and understanding of applicable product elements. Must meet sales objectives such as quota and productivity requirements.
• Maintain account team relationships and transfers leads as appropriate.
• Learning sales techniques and company product/service offerings or, if transitioning into a specialty role, gaining understanding of a specialized product, service, market, or client.
• Responsible for selling the company's lower-complexity products or services, developing new accounts and/or expanding existing accounts.
• May have own account or work on a team. Typically responsible for small accounts or may have a small quota or territory.
• Sells less-complex products/services. Beginning to establish client base and generally has smaller accounts and revenue/bookings responsibility.
• assist senior sales personnel and/or generally requires support from more senior sales personnel and management.
• Provide quotations/pricing to the distributor.
• Maintain accurate records within Salesforce and other systems, update relevant information including forecast held in these systems.
• Make outbound telephone calls to end users and resellers to identify, progress and close sales opportunities.
• Maintain high levels of phone activity, and achieve set targets for pipeline growth.
• Attend external customer meetings and internal meetings with other internal functions as required.
• Efficiently engage sales resources, SE, Channel, Solutions Sales Specialists and Executives as required.
• Attend training and develop relevant knowledge, techniques and skills as appropriate.
• Flag up problem opportunities to the Renewals Manager
• Perform other duties and projects as assigned

• A proven track record of success in managing and developing existing accounts with min 5 years' experience.
• A successful track record in delivering to defined revenue / margin targets.
• Experience of closing business.
• Experience of working in a renewal sales position in a high-tech organization
• PC literate with knowledge of MS Office applications as a minimum, especially MS Excel
• Attributes we look for:
• Self-driven, results-orientated with a positive outlook and a clear focus on high quality and business profit
• A natural forward planner who critically assesses own performance
• Keen for new experience, responsibility and accountability
• Able to work with others and be a team player
• Demonstrable excellent communication skills
• Able to demonstrate success and experience in a sales environment
• Can articulate commitment to career in sales
• Able to work with minimum supervision on routine sales tasks
• Good analytical and forecasting skills.