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Job Description
The "Analyst, ERP Applications" will be based in Chennai, reporting to Manager.
What a typical day looks like:
- Support all Defined Technical / User related issues
- Prepare Standard Operating procedures for the day-to-day maintenance of the applications and underlying systems.
- Ensure adequate monitoring and controls are in place to ensure stability of the solutions.
- Establish clear communication channels and ensure proper feedback mechanisms are in place with customers, peers and cross functional teams.
- Adherence to Service level agreements agreed with the Business. Ensure timely reviews with stakeholders.
- Ensure minimum 'MTTR (Mean time to Repair)' while fixing problems. Follow-up with proper root cause analysis, corrective & preventive actions with an aim to increase 'MTBF (Mean time between failures)'.
- Ensure compliance of the systems w.r.t security and SOX requirements.
- Make final decisions on administrative or operational matters and ensure operations' effective achievement of objectives.
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- Basic understanding on any ERP system - Preferably Baan/Infor LN
- Trouble shooting job failures and user problems, Root cause identification and analysis,
- Work exposure in any support organization.
- Good understanding in any Job scheduler
- Good exposure in SQL / Linux Operating System
- Good exposure in Automation tools is added advantage
- Bachelors degree BCA or BSC /MSC - Computer Science or BE
- Good Understanding in Linux OS & Oracle SQL
- Anyone who is looking for IT career and having exposure in other industry can also be considered
• Health insurance
• PTO
#BB04
Job Category
IT
Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.
Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accessibility@flex.com . Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.