Sales & Service Representative (Bank Teller/Universal Banker)

Overview

Are you a people person? Be a First Citizens person! Join our Belleair branch team and make a difference.

This full-time Sales and Service Representative role will be located at 101 N. Indian Rocks Road in Belleair Bluffs, Florida. The successful candidate will demonstrate:

• Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation; Demonstrates professionalism and empathy in customer interactions
• Adaptability: Has the ability to learn and adapt quickly to new information and technology
• Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
• Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently; Able to process information and move quickly through problem resolution

• Engaging customers in conversation to understand their banking needs and preferences
• Processing transactions accurately and efficiently
• Providing assistance with account servicing needs
• Facilitating customer awareness and education of bank services, including digital banking capabilities
• Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs

• Required Education: High School Diploma or GED
• Required Experience: 6+ months customer service experience AND 1+ years recent cash-handling experience
• Preferred Items:
  
  • 1+ years prior experience from a Large Financial Institution
  • An ability to engage in sales conversations regarding new accounts
  • Working knowledge of Microsoft Office