PetCareRx a subsidiary of PetMeds (NASDAQ: PETS), focuses on sales promotion with PetPlus, routing service, experience, and satisfaction as well as customer acquisition and retention. The position of PetPlus Outbound Sales Representative allows us to communicate directly with our pet parents to discuss more cost-effective options. The role also supports our sales goals through applying their talent and learned sales techniques.

Our company strives to focus on our customers and hope for the best experience at all times. For over 20 years, we have provided an affordable cost of pet care medications and supplies for millions of pet parents across the country!

Our pack is seeking self-motivated, customer focused, pet loving, goal-oriented people to join our growing Contact Center department!

• Full time position, 100% remote role
• Excellent benefits (medical, dental, vision, 401k retirement plan)
• Company discounts
• Opportunites for long-term growth and advancement!

Pay:
$18-20/hr. based on experience
Monthly performance bonus opportunity

Required Schedule:
Must be available to work 40 hours/week
Must be available Monday - Saturday between the hours of 9am - 7pm
* 5 days per week

What Would You Be Doing?
Calling outbound to CURRENT and ACTIVE pet parents to discuss their recent online orders, and how the PetPlus program can benefit their pet needs.
Guide customer through our service while closing sales.
Act as care representative on outbound communication with customers as necessary for acquiring incomplete information as times, or promote additional suite of services to our existing customers.
You will be required to meet benchmark sales goals and service metrics
* Be able to multi-task and prioritize campaigns daily

Professional Qualifications:
High School Diploma or Equivalent
Some College – two years (preferred)
Prior sales experience – two years (required)
Prior Customer service experience – two years (required)
* Prior remote work experience (required)

The Department Head has the discretion to hire personnel with a combination of experience and education which may vary from the above listed qualifications.

Job Type: Full-time