Job Description:
The Role
In the Domain Delivery Manager role, you and your team are accountable for synthesizing and communicating domain level strategy and roadmap, whilst also project managing all complex initiatives within your domain. You will partner with a broad set of stakeholders including the Head of AMT Strategy, Domain Leader, Product Area Leaders and Chapter Leaders. You will collaborate with your peers across domains and the AMT level head of strategy to ensure the AMT strategy and roadmap are inclusive of the critical milestones and strategic objectives of your domain. You will ensure the strategy and roadmap for both your domain and AMT are communicated clearly to our business partners and enterprise stakeholders
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Responsibilities
You will be accountable for synthesizing the strategy for the domain, working collaboratively with the product and chapter areas, who are accountable for the definition of the strategy. You will develop, promote and maintain the strategy and roadmap at the domain level.
You will coordinate, improve, and maximize delivery at the domain and program level. You and your team will be responsible for program and project management of multiple complex projects across your domain and across AMT as required
You are a mature and effective leader, with the ability to both influence when you do not have direct accountability and drive when you have direct accountability.
Focus Areas
Initiative Cohesion
- Ensure delivery goals are clearly articulated and understood
- Complete quarterly planning activities for the strategy and initiatives, ensuring achievement, milestones and risks are clear
- Setup and manage the appropriate governance structure(s) around initiatives
- Manage dependencies, risks, and impediments for the initiative and raise when needed.
Communication
- Ensure the strategy and roadmap for both your domain and AMT are represented clearly to our business partners and enterprise stakeholders
- Work with your peers across domains to build a consistent communication harness for AMT
- Establish communication practices through which to share delivery plans, coordinate roadmap adjustments, and provide transparency into plans and progress.
- Provide updates to leadership on status of initiative including progress, risks, challenges, achievements, and metrics.
The Expertise and Skills You Have
- 10+ years of delivery or project management experience managing large, highly complex technology programs
- Strong grasp of business context and product lifecycle management, grounded upon customer outcomes
- Strong grasp of the software development lifecycle and experience working closely with software engineers to deliver large scale technology initiatives
- Ability to drive and align execution of the Program with all stakeholders to a shared Initiative across Product Teams, Functions, Domains, and BUs
- Strong change management skills
- Ability to balance strategic and tactical priorities
- Proven strategic, analytical, and problem-solving skills with the ability to identify and articulate connections across separate, but related, concepts
- Strong ability to lead and influence behavior without formal authority
- Proven excellence in communication and people-interaction skills
- Continuous improvement attitude when thinking of the longevity of the Program and future delivery support model
- Intellectual curiosity with a strong desire to understand key trends across technology, both within and outside of Fidelity, and apply takeaways locally
- Experience encouraging Agile behaviors, reinforcing practices, norms, events, and supporting the overall performance and efficiency of the Program
Certifications:
Category:
Program/Project Management
Fidelity's hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.