Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
Fidelity Investments

Squad Lead, Managed Platform Billing

Boston, MA

Job Description:

The Role

Do you want to be part of a team working on building a new business in a rapidly growing segment of the market? We are looking for a motivated and innovative leader who will join our Managed Accounts Fee Billing team within the Fidelity Institutional Managed and Advisory Solutions area.

As advisor adoption of our flagship Fidelity Managed Account Xchange (FMAX) platform continues to increase, we are growing and expanding our critical capability teams to support this increased client adoption of the FMAX platform. This role will be focused on enhancing the fee-billing processing and financial controls necessary to support business growth and ensure accuracy of fees associated with the FMAX platform and will require collaboration across cross-functional and cross-enterprise teams including Billing, Finance, Accounting, Legal, Risk, Compliance, Technology and Operations.

Want more jobs like this?

Get Accounting and Finance jobs delivered to your inbox every week.

Select a location
By signing up, you agree to our Terms of Service & Privacy Policy.


As a Squad Leader, you blend product development, leadership, and financial services expertise with a passion for delivering results. You are the end-to-end gatekeeper of the squad mission, strategy, and tactical execution associated with delivering on strategic priorities. In an agile structure, you will partner with other Fidelity leaders to influence the broader strategic decisions, roadmaps and resource requirements, set and refine the mission, and bring together a team of chapter members to complete specific product features lead. You will ensure alignment on the "what" and "when" work that is to be performed through ongoing planning and prioritization of a product backlog. You will enable squad members to work iteratively, innovate through testing and experimentation and learn from failures while celebrating success. You are committed to developing your own expertise and knowledge to ensure you bring the latest thinking to your role.

The Expertise and Skills You Bring

  • Owning the end-to-end management of driving a roadmap, aligning priorities, conveying vision, and articulating an end-state billing experience that supports the FMAX platform.
  • Delivering on Squad Leader responsibilities such as translating business objectives into strategy and approach, prioritizing backlogs and sprints, defining the business process and KPIs, and keeping partners advised of plans and progress.
  • Demonstrating an agile mentality in partnership with Product Area Leader and peer Squad Leaders to achieve broader business objectives.
  • Ensuring the platform enables scalable development and management of FMAX billing capabilities.
  • Collaborating and coordinating with Chapter Leaders, Scrum Masters, Engineers, and UX designers and enabling squad member growth, development, and learning
  • Support the case and rationale for new features and innovations.
  • Making informed trade-off decisions to strike the right balance between quality, cost, and timelines.
  • Partnering with key vendors and team members to deliver integrated solutions.
  • BA / BS
  • 8+ years financial services experience
  • Series 99 or equivalent (or must acquire within 6 months of getting role)
  • A balance of technology and non-technology skills to fully appreciate the broad needs of our clients.
  • Ability to think strategically and work with colleagues across Fidelity to develop and resource multi-year plans.
  • A strong focus on execution and identify, communicate, and remove impediments to progress.
  • Capable of leading, influencing, and motivating colleagues without formal authority, and have a track record of building strong teams.
  • Continuously improve and encourage an Agile way of working.
  • Jira and Jira Align experience preferred.
  • Grasping sophisticated product features and break them into clear and concise Epics and Stories with well-defined business value and acceptance criteria.
  • Creating Product backlogs and roadmaps
  • Intellectually curious and model a culture of continuous learning, mentoring and coaching.
  • Interpersonal and influencing skills are critical along with a proven track record of successfully engaging with all levels of management across multiple business units.
  • Managed accounts experience and investment product knowledge is preferred.
  • Understanding of billing and accounting concepts is a plus.

The Team

You work in partnership with the Managed Capabilities and Managed Platform Product Area Squad Leads, Other Squad Leaders, Scrum Masters, and Chapter Leaders aligned to your squad. By demonstrating and promoting Fidelity and agile leadership behaviors, you sustain and evolve our innovative agile culture.

Certifications:

Series 99 - FINRA

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.

Client-provided location(s): Boston, MA, USA; Durham, NC, USA
Job ID: Fidelity-2091700
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program

Company Videos

Hear directly from employees about what it is like to work at Fidelity Investments.