Reporting to the Head of Product Enterprise Growth & Monetisation, the Senior Group Product Manager, Enterprise Growth role has a primary focus on ensuring we unblock barriers to Jira Service Management (JSM) growth by working with teams to deliver on must have Enterprise big rocks and differentiators.
Main Responsibilities
- Create strategic direction and clarity for JSM's Enterprise roadmap so that we are balancing investments appropriately across JSM
- Drive cross-org and function decision making to ensure we are growing our Enterprise customer base
- Directly lead and inspire the orgs which support Assets Management and Scale feature sets
- Present Atlassian and JSM at partner and customer events
- Own programs of work encouraging teams to build creative solutions and offering high quality and actionable recommendations
- Be deeply involved in the review of month-to-month business performance related to Enterprise growth goals
- Work directly with development and design squads at all levels of the organisation to drive prioritisation & alignment
- Mentor and inspire a growing team of 7-9 experienced Product Managers
- Lead as Snr PM on high-priority customer discovery and escalation meetings
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- Experienced in working on commercial side of Enterprise Product Management; taking SaaS products to market at Enterprise scale, ideally in the ITSM space
- Must be comfortable leading a Portfolio of different domains that may not be connected and leading projects which cut across the whole organisation
- Solid people management experience with a love for developing and mentoring Product Managers, while holding them accountable for multiple streams of work
- Clarity of vision for your product / portfolio that provides the team with direction and inspiration
- The ability to distill abstract challenges into strategy and break that down into a cohesive plan that empowers teams to turn problems into user and Atlassian success
- The ability to ruthlessly prioritize and the technical know-how to partner closely with engineering to execute on the roadmap you define
- Masterful communication, networking and stakeholder management skills that enable you to tell a compelling story at the right level to inspire any audience