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Fidelity Investments

Senior Systems Engineer

Merrimack, NH

Job Description:

The Senior Systems Engineer will perform Engineering and Systems Operational support for Business Unit aligned functions including Application Support, Cloud Enablement, Environment Management, Digital tier & Web Operations, Platform Engineering and DMZ Network Operations. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture.

You will have the opportunity to leverage all your skills in engineering, modernizing, and testing applications in addition to providing critical production support. You will be encouraged to quickly gain understanding of all the components of our applications and will work with the team to deliver outstanding solutions.

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Our ever-evolving technology stack ensures a phenomenal learning culture in the team. We are always exploring new technologies and new ways to continually provide value to our customers. This team has a direct and positive impact on Fidelity's customers.

The Expertise You Have and The Skills You Bring

  • Bachelor's degree or higher in a technical related field (e.g., Engineering, Computer Science, Math, etc.) required.
  • 4-6+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale in the Cloud (AWS certification a plus)
  • Experience Python, shell scripting, and Ansible/AWX
  • Demonstrated ability to think abstractly, to apply reason to complex situations, and to express thoughts clearly and logically
  • Experience with Site Reliability Engineering (SRE) practices
  • Experience with Agile software development methodologies, delivery projects, and implementation.
  • Hands-on experience with Kubernetes/Docker
  • Experience with CI/CD pipelines and associated technologies
  • Knowledge of basic networking (ping, traceroute, DNS)
  • Experience with search and analytics engines (Splunk, Datadog)
  • Experience with Linux/UNIX and Windows operating systems
  • Ability to analyze the root cause of complex problems and to apply structured thinking/reasoning under pressure
  • Experience with workflow design, data analysis, and requirements identification/specification
  • Ability to provide 24×7 support for the production environments
  • Your skills as a team player are necessary as you join a high-functioning team in an Agile work environment. You jump in and assist when help is needed and push to get the stories completed as you finish sprints and add value added interactions for our customers.
  • You will have effective communication and will share your ideas and opinions as we look to innovate and improve our platforms.
  • You will bring a growth mindset as you continue to learn new technologies and skills which you share with your scrum teammates. You will ask for feedback and put goals in place to help improve your own skill set.
  • Strong communication (written and verbal) and interpersonal skills
  • Positive relationship management and facilitation skills
  • Strong analytical and/or project management skills required

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.

Client-provided location(s): Merrimack, NH, USA; Westlake, TX, USA
Job ID: Fidelity-2081222
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program

Company Videos

Hear directly from employees about what it is like to work at Fidelity Investments.