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Fidelity Investments

Senior Configuration Analyst

Boston, MA

Job Description:

The Role

The Configuration Analyst is a member of the Health Care Operations Organization. This is an exciting role that offers an opportunity to blend your systems analysis, critical thinking, and analytical skills. The Configuration Analyst is responsible for providing support in an Agile environment for client advised projects to ensure that the systems are functioning according to the detailed business requirements. As a member of the Configuration Chapter, the Configuration Analyst works within their squad on new client implementations and existing client corporate actions and fee for service projects. The ability to translate client requirements into technical specifications is essential. Your interactions with the team will model Fidelity leadership principles to sustain an agile innovative culture and build a positive environment for your squad.

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The Expertise and Skills


• BS or BA Required


• 5-7 years of experience in Health & Welfare Domain is preferred.

• Ability to evaluate client requirements against HOBS and FHB platform functionality and provide configuration design solutions that translate those requirements into technical specifications.

• In depth knowledge of configuration solutions to support the implementation lifecycle conversion and testing phases

• Analytical skills

• Ability to think across Agile Squads and product categories

• Your organizational skills to define and meet deadlines within an Agile squad structure

• Possess a competence in application/technology experience such as PLSQL, SQL, MS Access. Should be able to understand, write and process complex SQL queries

• Good interpersonal and analytical skills

• Ability to assess gaps between offering and client needs to recommend solutions

• Highly organized and self-motivated

• Flexible, multitasking and work with various members of the team on multiple projects or initiatives

• Ability to work in a dynamic fast paced environment

• Understanding of the software development project life cycle process

• Experience with related desktop software tools (MS Office, JIRA)

The Value You Deliver

• Partner with the Scrum Leader/Squad Leader to understand the goals and the work for each sprint

• Define and analyze client requirement changes for Annual Enrollment and Ongoing Projects

• Perform data analysis and reporting for effective client decisions

• Identify problems with business requirements and recommend modifications to the functional solution which may impact the system design

• Build test scenarios for Unit and Regression Testing.

• Perform root cause analysis when issues arise before and after code migrations

• Commit to Agile values, pillars, and priorities to fortify your Agile squad


Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money.

Join Us

At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to

Client-provided location(s): Boston, MA, USA; Durham, NC, USA; Smithfield, RI, USA; Merrimack, NH, USA; Westlake, TX, USA; Covington, KY, USA
Job ID: Fidelity-2091954
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Pet Insurance
    • Mental Health Benefits
    • Virtual Fitness Classes
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Snacks
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Company Equity
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Work Visa Sponsorship
    • Leadership Training Program
    • Associate or Rotational Training Program

Company Videos

Hear directly from employees about what it is like to work at Fidelity Investments.