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Maven is looking for a Senior Analyst, Configuration & Reporting to support Maven’s payment operations platforms. Reporting to the Senior Manager, Configuration & Reporting, this individual will be responsible for client configurations, configuration QA, client reporting, and provide cross-functional support for configuration and reporting questions and business needs.
As a Senior Analyst, Configuration & Reporting at Maven, you will:
- Complete system configuration in accordance with established procedures and client plan design
- Design, build and proof of concept test system configuration to meet business needs
- Develop and execute configuration QA processes to ensure zero defect client launches
- Develop reporting specifications and generate routine and ad hoc reporting for internal and external stakeholders
- Document system requirements, acceptance criteria, design documentation and test cases in accordance with established procedures
- Research and respond to reported member and client escalations, issues and questions
- Collaborate cross-functionally with Product, Engineering, Sales, Business Intelligence, and Client Services
- Identify and implement improvements to system configuration and/or team processes
Minimum qualifications:
- 5+ years of experience in a configuration or systems analyst role; healthcare payer, insurance, or fin tech experience strongly preferred
- Strong leadership and effective problem-solving abilities
- Experience working with data and analytics tools, reporting specifications and generating reports
- Experience collaborating with product, engineering and business intelligence teams
- Passion for details, responsiveness, and organization
- Experience collaborating with and supporting client success teams and clients
- Jira, Looker, Asana, and Microsoft suite experience preferred
For candidates in NYC, CO, or CA, the base salary range for this role is $90,000-$120,000 per year. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.
This role is only open to candidates in the NYC-metropolitan area and will require you to be in-office for 3 days each week (Tuesday, Wednesday, Thursday). While flexibility will always be core to Maven’s policies, we also believe in the power of in-person connection. Our hybrid work policy was created with both principles in mind.
At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.
Benefits & Perks:
We are reimagining what a supportive workplace looks like, from the inside out. On top of standards such as employer-covered health, dental, and insurance plan options, and generous PTO, we offer an all-of-you, inclusive approach to benefits:
- Maven for Mavens: access to the full platform and specialists, including care for everything from mental health, reproductive health, family planning, pediatrics.
- Whole-self care through wellness partnerships
- Weekly breakfast, lunch, and get-togethers
- 16 weeks 100% paid parental leave, flexible time upon return, and $1.5K/mo for 2 months, new parent stipend (for Mavens who've been with us at least six months)
- Udemy, annual professional development stipend, and access to a personal career coach through Maven
- 401K matching for US-based employees (immediately vesting)
These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits.
Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.