QC Analyst

Job Description:

The Role

As a WI Senior Quality Control Analyst, you will execute controls across a variety of processes with an emphasis on Testing and Reporting Services, custom reporting, complex plan remediations and proactive validation of small development and employer contribution match calculations. Our analysts are expected to assess risk and design our validation approach for custom operational processes including client reporting and regulatory process changes. Your ability to manipulate large data sets combined with your comprehensive understanding of how DC data elements intersect with core record keeping principles will enable you to proactively validate that plans are operating as designed.

Primary Responsibilities

• Complete quality control reviews for processes supported with an emphasis on multiple Testing & Reporting functions that include 5500, PYES and NDT
• Provide subject matter expertise on processes supported
• Lead, and participate in QC meetings to review procedures and identify process improvement opportunities
• Serve as a day-to-day QC liaison, responsible for developing and maintaining positive relationships with key business partners
• Perform root-cause analysis to identify and assess risk
• Employ sound business judgment and apply Regulatory/Legal/Compliance considerations in reducing risk
• Actively engage on cross-organizational projects and initiatives

• 5+ years of WI experience with in-depth understanding of Operational area(s)/product(s) supported
• Experience in execution annual client testing across multiple operational areas within Testing & Reporting Services
• Demonstrated communication skills, both verbal and written; ability to implement/facilitate change
• Demonstrated ability to work with large datasets applying expertise in Excel and other tools (SQL, Access, Alteryx, etc)
• Demonstrated to be adaptable and flexible as the Business' needs change
• Forward looking, analytic, continuous improvement mentality
• Capacity to multi-task across multiple initiatives
• Employs and necessitates critical thinking
• Focused attention to flawless execution