Assistant General Manager

Shift: 3rd shift(11:00pm -7:30am) About FedEx Supply Chain FedEx Supply Chain, a subsidiary of FedEx Corp. (NYSE: FDX), is a leader in the third-party logistics industry offering a diverse service portfolio that enables commerce for businesses. With a proven track record of innovation and operational excellence, FedEx Supply Chain takes a consultative approach to optimize logistics processes, implement innovative technology and drive continuous improvement. By leveraging best practices and the world-renowned FedEx network, FedEx Supply Chain delivers leading solutions that provide flexibility, enable scalability and improve cost-effectiveness for customers. Through more than 11,000 employees, 130 operations and 35 million square feet of warehouse space, FedEx Supply Chain manages nearly 150 million packages and processes 358 million returns each year. For more information, go to supplychain.fedex.com. We Have…. A strong FedEx brand consistently ranked among the world’s most admired and trusted employers. A top notch leadership team with the experience needed to grow and develop your career. An open mind for new ideas and creative methods. A strong compensation and benefits package, including health, vision, dental, 401k with a strong match and much more! General Summary The Assistant General Manager is responsible for directing the safe execution of daily activities of the warehouse, including labor scheduling, supervision, and proper utilization of space, equipment, and manpower. Key responsibilities include: staffing, warehouse operation, maintenance of the facility and equipment, implementation of safety/security/housekeeping/and sanitation programs, performing to budget, and customer service. Primary Responsibilities Manages at least 2 full time teammates. Plan and schedule all distribution services including receiving, storing, shipping, handling, return/damaged goods, maintenance, and administrative activities to ensure customer requirements are met in an efficient manner. Preparing, maintaining, communicating all operational Standard Operating Procedures. Managing, coaching, mentoring, developing staff to achieve prescribed objectives. Monitoring and ensuring departmental/facility performance metrics are met in a timely and cost effective manner. Ensuring the accurate and timely preparation of all necessary reports and records regarding warehouse operations. Developing, implementing and directing: equipment Preventative Maintenance programs, safety programs, and facility building/grounds maintenance programs. Monitoring facility purchasing process to include: auditing, guideline compliance, and General Manager approval; creating programs to maximize cost saving for The Customer / the customer. Utilizing QDM methodologies to lead and execute high impact process improvement projects. Presenting data and solutions to customers, both internal and external. Managing facility-wide, cross-functional operations improvement projects. Lead operational initiatives to ensure base and VPA goals are met Lead activities of OM2 and other managers assigned to team Management responsibilities include, but are not limited to hiring, coaching, skills development, recognition and rewards, staff productivity and performance management to include disciplinary actions up to and including termination. Identify and coordinate daily activities of a 500+ FTE facility; inspire your team to achieve desired results in productivity, teamwork, safety, quality, and job knowledge. Must have experience working in complex, multi-divisional, multi-tenant, High Peak Temp Volume, Multiple lines of business, highly automated and 1M square feet operation Other duties as assigned by leadership Education/Experience A BA/BS degree in a relevant field or an equivalent combination of education and experience Ten (10) plus years supply chain management experience within the Retail Industry a plus Ten (10) plus years’ experience in a logistics environment utilizing WMS (Manhattan Associates or similar system preferred) and wireless technology Ten (10) plus years of experience in a fast-paced, large volume, high-intensity environment, with strong focus on meeting/exceeding measurable metrics Five (5) plus managing a regulated facility Previous experience in a returns/reverse operation preferred Five (5) plus years’ experience managing full profit and loss financials Five (5) plus years’ experience implementing continuous improvement programs Ability to interact effectively at multiple levels, in support of our customer relationships; demonstrated self-confidence, particularly with client relationships; strong relationship building skills Excellent communication and presentation skills; ability to effectively present information and respond to questions from groups of managers, clients, employees, customers, and the general public A proven track record of mentoring and developing promotability with direct reports and subordinates Technical competency in Six Sigma skills: Lean, Kaizen/Work-out, process management, change management and advanced statistical analysis a plus Proficiency with Microsoft Office applications Customer service driven Strong team player Physical/Cognitive Requirements With or without accommodation: Ability to follow policies and procedures. Ability to read, write and interpret information. Ability to add, subtract, multiply and divide. Ability to use hands to finger, handle, or feel. Ability to sit/walk/stand for up to 8 hours per day. Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus. Working Conditions General office environment that is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office environment with standard office equipment available. Disclaimer The above information is only an illustration of the general nature and level of work performed by the employee within this classification. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between The Company and employee and is subject to change by The Company as the needs of The Company and requirements of the job change. FedEx Supply Chain, Inc., as well as its subsidiary companies, is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The FedEx Logistics companies are committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact Fxl.talentacquisition@fedex.com. Job ID: 51549 Schedule: Full-time