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VP, MF Customer Engagement - Products & Innovation

AT Fannie Mae
Fannie Mae

VP, MF Customer Engagement - Products & Innovation

Washington, DC

At Fannie Mae, the inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to impact the future of the housing industry while being part of a collaborative team thriving in an energizing environment. Here, you will grow your career and help create access to affordable housing finance.

Job Description

The VP, MF Customer Engagement - Products and Innovation will lead the division's efforts to advance multifamily housing affordability and supply. This is a customer-facing role which will require engagement with industry participants to develop financially impactful and innovative housing supply solutions. This role reports directly to the SVP, Chief Customer Officer for Multifamily and will oversee a team dedicated to new product development and innovation.

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Key Responsibilities:

  • Develop a comprehensive new product go-to-market innovation strategy focused on multifamily supply development and affordable housing preservation.


  • Lead the execution of the new product innovation strategy, partnering with internal stakeholders and leaders across the industry to bring new supply to the housing market, while driving revenue growth for the Multifamily organization.


  • Assess market trends and emerging technologies in the multifamily and real estate sector broadly, which may allow Fannie Mae Multifamily to support increased supply development.


  • Manage product design decisions with a life of loan lens, including consideration for underwriting, asset management and loan servicing requirements.


  • Develop, lead and manage the work of employees aligned to the Products and Innovation Team.


  • Set measurable goals for team members and ensure they have the resources needed to achieve them.


  • Develop policies, credit guidance, and methodologies to support new product development.

Candidate Qualifications:

  • Ability to think creatively and strategically to drive innovation.


  • At least 10 years' demonstrable experience in multifamily finance, ideally with a focus on affordable and workforce housing finance and/or development.


  • Experience developing P&L analysis for new products.


  • A minimum of 5 years of people leadership experience and a commitment to talent development.


  • Strong executive communication and influencing skills; a proven track record of building both internal and external relationships.


  • Strong analytics acumen; proven understanding of metrics and data usage and ideally experience working with data visualization tools (Tableau, MS Excel, and others).


  • Ability to develop, document and implement internal processes and procedures required to support new products.


  • Bachelor's degree required, preferably in Business Administration or a related field.


  • Master's degree preferred, preferably in in Real Estate Finance/Development, Urban Planning / Policy, Affordable Housing, Community Development, Business, Operations, Finance, or a related field.

Target Pay Range: $222,000 - $300,000

Qualifications

Education:

The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers.

For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote.

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_mailbox@fanniemae.com

Client-provided location(s): Washington, DC, USA; Plano, TX, USA; Reston, VA, USA
Job ID: Fannie-JR798
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • FSA
    • On-Site Gym
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Adoption Assistance Program
    • Adoption Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Family Support Resources
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
    • Summer Fridays
  • Financial and Retirement

    • 401(K) With Company Matching
    • Financial Counseling
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns