The Staffing/PEO(Professional Employer Organization) Relationship Manager will manage business relationships, prioritize business needs and facilitate supporting Employer Services Staffing and PEO clients and new business. Success will prove out with being the client's advocate with an insightful professional drive to provide superior customer experience and potential for growth.
- Detailed business knowledge and experience in Employer Services (Verifications, Unemployment Cost Management, Tax Credits, or other HR Compliance) sales or related industries.
- Maintain ongoing contact with clients and develop an understanding of client environments and processes to identify existing and potential applications for Experian Employer Services products and services
- Client liaison between the client and internal departments
- Prioritize client requests and utilize proper support mechanisms
- Support renewal of existing business and retention strategies
- Gather data and insights regarding usage; ensure usage at projected levels.
- Coordinate service deliverables based on client need
- Collaborate and advise leadership regarding expansion opportunities and assignments
- Support the renewal of existing business in coordination with team
- Inform and educate clients on new and existing projects
- You will report to the Sr. Director of Relationship Management
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About Experian
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Experience and Skills
Qualifications
- Bachelor's Degree or equivalent work experience
- 2+ years of proven sales experience or business development background with strong customer focus
- Demonstrated experience and comfort in developing and managing senior level client relationships
- Strong consultative sales and negotiation skills
- Ability to travel
Additional Information
Benefits/Perks:
- Great compensation package and bonus plan
- Core benefits including full medical, dental, vision, and matching 401K
- Fully remote environment
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
All your information will be kept confidential according to EEO guidelines.
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