Senior Software Engineering Manager
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Description
Financial Services Division (FSD) Engineering team is looking for an Engineering leader that can excel in a non-traditional environment, working with the latest of the Cloud and Big Data analytics ecosystem. Data is the currency in today's world, and in this role, you will be at the forefront of a digital transformation. Reporting to the Director of Software Development, we are looking for a Senior Manager of Software Engineering to lead the development and operations of our real-time API platform, a critical component that powers mission-critical integrations across our ecosystem. You will manage a high-performing team of engineers responsible for designing, building, and scaling available, low-latency APIs that support millions of transactions per day. We ask that you have a balance of technical depth, and people leadership.
What you'll do
You will lead engineering teams building platform capabilities and solutions for our clients using Experian bureau data and other 3rd party data. Your team will work on important projects to accelerate the development, training, testing and deployment of solutions for clients by providing a self-service intuitive UI. You will build data pipelines at scale for our batch clients and integrating with 3rd party providers for our real-time clients.
Additional responsibilities include
- Team Leadership
- Lead and mentor a team of software engineers, encouraging an inclusive engineering culture
- You'll manage hiring, performance management, and career development for your team
- Platform Ownership
- Oversee the architecture, design, and implementation of real-time APIs with a focus on scalability, reliability, and latency
- You will create platform evolution, including modernization, observability, and CI/CD best practices
- Champion Service level agreements, and incident response for platform services
- Technical Strategy
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- Collaborate with Architects and Principal Engineers to define the long-term vision and roadmap for the API platform
- Ensure the team follows software engineering best practices including testing, code reviews, and documentation
- Guide the use of latest technologies that support real-time processing, event streaming, and performance optimization
- Work with Product Management, DevOps, and other engineering teams to align technical plans with our goals
- Partner with security, compliance, and infrastructure teams to ensure platform meets regulatory and operational standards
- Manage the delivery lifecycle of major platform plans
- Track important performance metrics (availability, latency, throughput) and ensure continuous improvement
- Manage the delivery of insightful dashboards and data visualizations
- Identify risks early and implement mitigation strategies
Qualifications
- Bachelor's degree in Computer Science, Engineering, or related field
- 8+ years of software engineering experience with at least 3+ years in engineering leadership roles
- Proven experience managing real-time, high-throughput API platforms in production environments
- Knowledge of distributed systems, cloud platforms (AWS/GCP/Azure), and modern backend stacks (e.g., Node.js, Java, Go, or Python)
- Experience with API gateways, load balancing, caching, and observability tools (Kibana, Grafana, Datadog, and Prometheus)
- Familiarity with event-driven architectures, message queues (Kafka) and stream processing frameworks
- Experience developing ML Ops capabilities
- Data Science & ML experience
- DevOps Knowledge: Docker and Kubernetes
Additional Information
Benefits/Perks
- Great compensation package and bonus plan
- Core benefits including full medical, dental, vision, and matching 401K
- Flexible schedule, ability to work remotely, hybrid, or in-office
- Flexible time off, including volunteer time off, vacation, sick, and 12-paid holidays
Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-Hybrid
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- HSA With Employer Contribution
- FSA
- HSA
- Pet Insurance
- Mental Health Benefits
Parental Benefits
- Birth Parent or Maternity Leave
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
Work Flexibility
- Hybrid Work Opportunities
- Remote Work Opportunities
- Flexible Work Hours
Office Life and Perks
- Casual Dress
- Commuter Benefits Program
Vacation and Time Off
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
- Paid Vacation
- Leave of Absence
Financial and Retirement
- 401(K) With Company Matching
- Company Equity
- Performance Bonus
- Stock Purchase Program
Professional Development
- Leadership Training Program
- Tuition Reimbursement
- Promote From Within
- Shadowing Opportunities
- Access to Online Courses
- Internship Program
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Mentor Program
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Unconscious Bias Training
- Diversity, Equity, and Inclusion Program