Our FinTech Vertical is looking for outstanding people to help us realize our vision. In the Jr. Client Executive / Client Specialist role you will maintain and expand business relationships, create up-sell and cross-sell opportunities and build revenue with an assigned named account(s) for Experian's FSD (Financial Services & Data) Group. You will report to the VP of Sales. Region: This is a remote position based in the Western U.S. You must be in the Pacific or Mountain time zone.
Responsibilities include:
- Develop relationships with clients by researching and understanding their needs, responding to client concerns and problems and being the liaison between the client and internal departments.
- Support the renewal of existing business.
- Identify and convert new logos within a defined region.
- Oversee implementation for Experian solutions; marshals resources to ensure client satisfaction and return on investment.
- Gather data and insights regarding usage to demonstrate impact and value; ensure usage at projected levels.
- Advise client on data quality best practices and address gaps/opportunities.
- Develop new business within existing relationships by up-selling and cross-selling other solution categories.
- Research client needs and determine how to bundle products to meet client requirements.
- Inform and educate clients on our projects. Use product experts as a resource.
- Maintain contact with product and service users to enhance client relationships.
- Provide customer intelligence to sales and marketing functions to position our offerings.
- Committed to progressing development towards a promotion to an Account Executive position.
- SFDC accountability, Forecast & GAP reporting.
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About Experian
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com
Experience and Skills
- Bachelor's degree required.
- 3 years complex relationship management related experience.
- Sales drive and motivation.
- Experience with problem solving and analytical skills.
- Knowledge of consumer credit reporting or an appetite to learn.
- Customer service experience and project management skills.
- Experience in presenting to clients and internal team members.
- PC skills.
- Ability to travel.
Additional Information
Perks:
- Lucrative overachievement plan
- Experian Elite - Annual trip for Top Performers
- 15 days of vacation accrual annually, 12 paid holidays, five sick days, two volunteer days
- Wellness plans, online discounts, employee discounts, pet insurance and more
- Employee stock purchase program and 401K matching and immediate vesting
Our uniqueness is that we celebrate yours. Experian's culture and people are main differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward and recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
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This is a remote role.