Who are we?
Equinix is the world's digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
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Job Summary
Is a skilled specialist that works on assignments requiring considerable judgement. Focus is on tasks using considerable skilled judgement and has deep understanding of standard operating procedures. Supports the overall team.
Responsibilities
- Supports the team with completing tasks in resourceful and effective ways
- Works on assignments requiring considerable judgment and initiative
- Understands implications of work and makes recommendations for solutions
- Determines methods and procedures on new assignments
Documentation & System Updates
- Uses system tools to maintain accurate records, and handles standard queries that arise
- Enters all goods received in the stock inventory system, updates the database, and correlate the items received to ensure order requirements are fulfilled
- Carries out periodic stock checks to ensure accuracy and makes adjustments recommendations on new procedures and assignments for better solutioning
Shipping & Receiving
- Receives goods delivered to the company either directly or following acceptance by security
- Completes daily warehouse duties, satisfying internal customers' requirements, and ensuring the accuracy of shipments
- Ensures items are dispatched and coordinates speedy and efficient delivery of goods to the required destination; obtains sign-off for receipt
- Uses Shipment spotlight and shipment dashboard for customers inbound/outbound shipments.
- Understands how to receipt goods using system tools
- Ensures safety data sheets are available for all hazardous material stored in the warehouse
Problem Solving
- Partners closely with suppliers Original Equipment Manufacturer (OEM) and internal customers on stock and projected delivery times for special orders
- Understands how to interrogate various systems to resolve problems
Inventory Management
- Allocations of stock inventory to internal customers, scheduling materials to be moved to and from Data Center's; coordinates specialized inventory transfers with related departments
- Maintains and monitors minimum/maximum stock for Projects & Operations teams
- Conducts monthly physical counts, reconciling variances, inputting data into an Warehouse Management System (WMS) software and Equinix database
- Picks and correlates items ordered and stores them in the relevant Data Center bins for the customers for specialized orders
- Inform recipients of any shortfall's in quantities and backorder times
- Monitors and updates the asset register for all logistics equipment in the Data Center's
Hazardous Materials
- Handles hazardous materials independently and advises others on best practices
- Ensures proper storage of hazardous materials and monitors on-site storage for compliance and makes recommendations for solutions
- Follows and complies with hazardous materials protocols as described by regional regulatory bodies
Equipment
- Organizes stored and/or abandoned equipment and maintains inventory of equipment
- Uses the aging shipment business processes/tools for shipments over 5 days 14 days, 30 days and 90 days
- Liaises with the Customer Service Associate (CSA) team on these issues and determines solutions
- Leads tracking of "in use" and or "highly available" software licenses
- Guides usage of software lifecycle for software license management
- Uses history data and systems to renew or solve unique renewal issues for software licensing
Data Center Support
- Leads delivering and removal of customers equipment from cages
- When requested by a Smart Hand (SH) request, packs customers equipment with packing material so that it can be shipped from the Data Center
- Tracks all inbound and outbound shipments for internal/external customers
- Supports the projects managers and operations teams with the acquisition of non-stocked products
- Ensures logistics team follows best practice within Data Center's
Qualifications
- Typically requires a high school diploma and 4-6 years of equivalent work experience
- Regional hazardous materials certification preferred
The United States targeted pay range for this position in the following location is / locations are:
- California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $58,000 to $88,000 per year
Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.
The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.
As an employee, you become important to Equinix's success. Details about our company benefits can be found at the following link:
USA Benefits eBook
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
The United States targeted pay range for this position in the following location is / locations are:
- California (Non-SF/Bay Area), Connecticut, Maryland, New York, New Jersey, Washington state: $58,000 to $88,000 per year
Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.
This position may be offered in other locations. Your recruiter can share more about the specific pay range for your preferred location during the hiring process.
The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.
As an employee, you become important to Equinix's success. Details about our company benefits can be found at the following link:
USA Benefits eBook