Commercial Opportunity Management, Senior Associate
2 months ago• Flexible / Remote
Warsaw, Poland
This job is no longer available.
Who are we?
Equinix is the world's digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
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Job Summary
Equinix is looking for an enthusiastic Senior Associate to join our Commercial Opportunity Management department in Warsaw offices, Poland.
Being part of the EMEA Commercial Opportunity Management Organization, our mission is to be the single point of contact for pre-sales related requests and issues. In your role as COM, Senior Associate, you will act as a project coordinator for pre-sales activities in the Strategic Accounts and dedicated support environment. As a team, we are responsible for tracking and coordinating progress on all opportunity-related requests, such as legal agreements, quotes, and customer signatures.
As our COM, Senior Associate, you play a key role in handling pre-sales activities and work cross-functionally to solve issues related to quotes, orders, and contractual paperworks. You are the pre-sales operations contact who coordinates tasks seamlessly behind the scenes. You are handling multiple deals across the EMEA region ensuring they conform to Equinix standards, making sure the scope and direction of each is on schedule.
This role will have a particular focus on supporting complex and strategic accounts with global footprints and specific contractual protocols . You will help facilitate large and complex deals and coordinate high-volume transactions such as renewals, amendments, and terminations across multiple countries and business units. Your ability to navigate global stakeholders and ensure operational alignment across regions will be critical to success.
What is the role about?
- Support pre-sales operational activities for complex customer accounts & priority partners
- Monitor and update inbound queries through individual and team case queues according to our SLOs
- Generate quotes related to new orders, amendments & renewals. Run quote revisions, approvals, pricing ramps & pricing agreements
- Coordinate global/regional strategic opportunities, or multi-country/multi-region deals
- Support Customers, Partners & Sales representatives with creating, tracking status, and garnering approvals for quotes. You also support system functionality issues, quote complexity, knowledge/training, and high volume of quotes
- Validate quoting info provided by customers/Sales representatives & collaborate with our Sales Engineers & Capacity teams to ensure feasibility. Follow up directly with Sales reps on any clarifications or additional info required to accurately generate quotes
- Work with the sales executives to ensure pricing agreements are in place and accurate reflecting agreed contractual terms
- Provide live sales support for pre-sales system-related questions and be the subject matter expert for any system or process improvements (e.g., ECO or Lead to Cash enhancements)
- Communicate effectively with a variety of departments & stakeholders within Equinix and function well within a team
- Follow up on Quarter-End urgent related queries
Who are you?
- BA/BS degree or equivalent experience, preferably in Global Tech, Telecom, SaaS, or Data Center companies with complex sales operations
- Established experience in Case Management, Quote Support, Project Management or Customer Service
- Salesforce, Siebel and Excel expertise is a plus
- Excellent organisational, communication, and interpersonal skills; ability to professionally communicate and interact with all levels of internal and external customers
- Strong service orientation with a focus on accuracy, timeliness and customer satisfaction
- Ability to juggle multiple priorities and systems, handle highly confidential information
- Clear, professional communication-both written and verbal-with internal stakeholders and external customers
- Experience working in cross-functional teams across cultures and time zones
- Ability to translate operational or technical details into actionable insights for stakeholders
- Confidence in acting as a trusted advisor
What we offer
The opportunity to leave your mark in a company that is growing quickly and still manages to keep a pioneer spirit. We offer you a competitive salary in return for your time and drive, sharing your knowledge and experience. Next to your travel allowance you will be offered discounted office lunch, a defined contribution pension plan, an annual bonus scheme, but overall an environment where you can flourish, grab opportunities and enjoy yourself whilst working.
Want to learn more or apply?
Please use the link to apply, so we can get back to you as soon as possible. If you require any further information, please don't hesitate to contact Vanessa Fischer @ vanessa.fischer@eu.equinix.com
We look forward to meeting you!
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
Client-provided location(s): Flexible / Remote, Warsaw, Poland
Job ID: Equinix-620274492
Employment Type: FULL_TIME
Posted: 2025-05-10T11:40:18
Perks and Benefits
Health and Wellness
- Mental Health Benefits
- Health Reimbursement Account
- On-Site Gym
- Health Insurance
- Dental Insurance
- Fitness Subsidies
Parental Benefits
- Birth Parent or Maternity Leave
- Fertility Benefits
Work Flexibility
- Remote Work Opportunities
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Company Outings
- On-Site Cafeteria
- Holiday Events
- Casual Dress
- Snacks
Vacation and Time Off
- Personal/Sick Days
- Leave of Absence
- Paid Vacation
Financial and Retirement
- 401(K) With Company Matching
- Stock Purchase Program
- Performance Bonus
Professional Development
- Internship Program
- Shadowing Opportunities
- Access to Online Courses
- Leadership Training Program
- Promote From Within
- Mentor Program
- Lunch and Learns
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program