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Sr. Scrum Master (Remote)

Irving, TX

Company Description

Job Description

The ideal Sr. Scrum Master will fulfill the role of Scrum Master for two teams. The Sr. Scrum Master is an experienced team-level coach who is comfortable pushing the status quo while helping to uphold Scrum. We are seeking leaders who currently serve their team as a Scrum Master who is comfortable with the complexities of a large, scaled environment.

A Sr. Scrum Master can expect to help form new teams, establishing the events and role clarity needed for initiating Scrum. They can expect to facilitate Scrum Events, foster collaboration across product lines, coach Product Owners in backlog refinement and stakeholder negotiation, and developers to maximize technical excellence.

The person we are seeking has demonstrated servant leadership and behaviors that come from the key mindset shifts associated with agility. They have a passion for team building and people. They show initiative, empathy for the business and client stakeholders, and have a keen interest in improving their teams' morale, productivity, and effectiveness.

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  • Proactive self-starter with strong organization skills and high degree of individual initiative and personal accountability
  • Excellent time-management and personal agility skills
  • Excellent communication skills with the ability to engage, influence and inspire others to drive collaboration and alignment, working closely with team members from engineering, data science, product strategy and marketing.
  • Established background in Scrum Master of engineering or technical teams
  • Coaching developers, product owner, stakeholders, leadership, organization to understand and uphold Scrum values and clarify accountabilities
  • Coaching Product Owner on variety of Backlog Refinement practices and 3-horizon planning that result in an ordered Product Backlog with a current Product Goal that aligns with Roadmap and Release Plans
  • Coaching Product Owner in their accountabilities in backlog management, how to prepare and run strong Sprint Planning, Sprint Reviews, and Release Planning
  • Coaching Developers by empowering team members to help size and sequence work and define testing scenarios and make decisions about their work
  • Coaching Tech, Quality and Engineering leads to support driving decisions down into team to increase engagement and innovation
  • Facilitating purpose-driven Scrum Events that demonstrate the empiricism of Scrum
  • Facilitating timely team decisions (but does not make them)
  • Removing impediments to the Scrum Team's progress
  • Implementing and continually refreshing team working agreements
  • Maintaining data hygiene in team(s) workflow tool by ensuring data attributes are accurate and complete so users are confident in reports
  • Expert (or willing to become expert) in workflow tool(s) such as Jira and associated tools such as Jira Structure or Jira Align
  • Product Planning: Coaches Product Owner in product inception and product planning techniques to instill customer perspective in day-to-day work
  • Dependencies management: Facilitate active Scrum of Scrums (or similar) model to scale agile teams and mitigate dependencies across multiple teams
  • Quarterly Release Planning: Facilitates release planning efforts including creating waterlines, scheduling, coordination, and facilitation
  • Forecasting: Coaches Scrum Teams in how to use the workflow tool to automate forecasting and reporting
  • Roadmap: Coaches Product Owner in various roadmap formats, collaborating closely with Product Management to ensure Product Strategy drives delivery efforts
  • Mentoring others: Contributes actively to the Community of Practice with
  • Scaling Agile: Solid knowledge of Agile and Lean, and traditional project management principles and practices and the ability to blend them together.
  • Metrics
    • Participates in gathering DevOps metrics for centralized reporting
    • Gathers Team Level Metrics to use for improvement and forecasting discussions
  • Current and relevant Team Agreements, Definition of Done
  • Cross team dependencies mitigation
    • Mapping
    • Facilitating mitigation discussions
  • Community of Practice: Contributes to improving the Agile practice with job aids, templates, relevant training and learning activities
  • Conducts regular team-level Agile Health assessments that feed the team's improvement backlog; includes Readiness assessments for new teams
  • Maintains a relevant and current action-oriented improvement backlog with SMART goals
Required Education/Credentials
  • 3+ years of Scrum Master experience in a technical or engineering environment
  • Scrum Master Certification CSM I, or PSM I
Preferred: 1 or more Preferred Credentials Required, indicating growth outside of role
  • Advanced Scrum Master certification such as Scrum Alliance: A-CSM or PSM II, PSM III
  • Product Owner: PSPO, CSPO
  • Kanban
  • Any SAFe certs: such as RTE, SPC, SPT, Scaled Agilist (SA)
Advanced: 1 or more Advanced Credentials desired, not required
  • Scrum Alliance: CSP, CAL
  • PSM II or PSPO II or higher, PAL or EBM
  • Project Management Institute: PMI-ACP, PMP
  • Change Management: Lean, ProSci (ADKAR) or others
  • Design Thinking

Additional Information

When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:
  • Culture:
  • DE&I:
  • CSR:
  • Life at Epsilon:
Great People Deserve Great Benefits

We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.

Epsilon will provide accommodations to applicants needing accommodations to complete the application process.

For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance.

Applicants with criminal histories are welcome to apply.



Client-provided location(s): Irving, TX, USA
Job ID: Epsilon-3017_REF186445I
Employment Type: Other

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