Company Description
Job Description
Role Overview:
Do you have experience working with Partners in AdTech Demand and Supply Side platforms and enjoy the professional growth that affords? As Director, Product Management - Partner Strategy, you will be responsible for managing Epsilon's Partner relationships to include workflow automation improvements and privacy-safe management of 1st and 2nd party data for this use. As the Product Manager for Partner Strategy, you need to be market aware to help anticipate challenges, deliver performance, and ensure client and partner satisfaction in using these services is met.
The ideal candidate should possess a unique blend of business and technical savvy with strong market landscape understanding and the ability to provide clarity on why specific capabilities are needed across our partner, sales, product management, and engineering teams. Your role will work closely with our business development teams and our partners with a focus on growth of our strategic relationships and ensure the output is win-win for Epsilon, the Partner, and our clients, as well as realizing this in our Go to Market approach for Epsilon.
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Roles and Responsibilities:
- Responsible for delivering on the prioritized business strategy, providing direction and delivery capabilities with technology vendors. Responsible for vendor relationships as it relates to integrations and operations. Develops and delivers business processes, communications, and learning for business teams in partnership with internal resources.
- Take ownership of the partner integration roadmap by leveraging your understanding of the market landscape as well as feedback from internal/external users, socializing this roadmap across the Epsilon PeopleCloud product teams for their alignment.
- Define business requirements in support of the Partner Strategy roadmap to include workflow automation; working with Engineering to define the technical requirements.
- Effectively manage stakeholder engagement with senior leadership including effectively communicating the status and delivery of revenue enabling features and capabilities on a regular basis.
- Establish and track OKRs and KPIs that demonstrate value to the business and our users.
- Partner with Engineering, Client Services, and UX teams to ensure a cohesive user experience between all systems and touch points.
- Lead overviews of the Partner Workflow capabilities through hand-on demonstrations and user facing training and capability deep dive sessions, while growing adoption.
- Create user onboarding and educational processes that align with existing product support and client service workflows.
- Create, or assist with creation of product documentation, FAQs, best practices, and other knowledge base content
- Evangelize our Audience Management and Partner Workflow capabilities to executives about its differentiated competencies.
- Maintain a backlog of future development requirements based on user feedback, market dynamics, and strategic growth areas.
- Develop rapport and relationship of trust with other product managers and key client personnel ranging from individual contributors to senior leadership
- Align stakeholders, resources, and milestones towards successful delivery of product enhancements and releases
- 10+ years of experience in Product Management or equivalent.
- Demand or Supply Side Media delivery platform experiences.
- Excellent project planning, prioritization, and communication skills
- Strong experience designing and driving product strategy cross-functionally across the organization.
- Experience designing products, services, and capabilities to help facilitate expansion into existing and new markets.
- Demonstrated technical proficiency and knowledge of various marketing and sales technology with a focus on B2B tools/technologies.
- Owned a product or solution from introduction through launch and into maturity.
- Experience effectively influencing stakeholders and driving resolutions.
- Strong communication, persuasion, and presentation skills
- BA/BS degree preferred
Additional Information
When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:
- Culture: https://www.epsilon.com/us/about-us/our-culture-epsilon
- DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
- CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility
- Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog
We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories.
Epsilon will provide accommodations to applicants needing accommodations to complete the application process.
For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance.
Applicants with criminal histories are welcome to apply.
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