Lead People Operations Specialist

EPAM is looking to add a Lead People Operations Specialist to join our team in Canada. This role will play an integral part in helping to create a great workplace experience emphasized by EPAM's core values and behaviours. The ideal candidate will be passionate about providing exceptional customer service to our employees which enhances the culture and their engagement. Additionally, the candidate is a critical thinker who believes in continuous improvement and thrives in an extremely fast-paced environment and working in a global team.

Reporting to the Canada Head of People, the Lead People Operations Specialist is responsible for providing a broad range of Human Resource operational services for Canada. This position supports the strategic goals of the Human Resources department and the overall organization by providing support in all of areas of Human Resources including but not limited to operations, benefits, compliance, programs and policies, systems, reporting and HR projects. This is a great opportunity for an individual looking to take their HR knowledge and experience to the next level in a fast-paced, global company.

• Manage all Human Resources operational processes in the full employee life cycle from onboarding to offboarding
• Perform the new hire process including system entry, background check administration, collection and audit of new hire paperwork and working closely with the Payroll team
• Manage benefits and leave of absence administration including benefit orientation, renewal, enrollment, audit, billing, internal communications, liaising with providers and first point of contact for employees' queries
• Ensure compliance with all applicable Canadian federal and provincial regulations as well as conduct regular audit of documentation and operational processes and programs
• In collaboration with Canada Head of People, maintain, review and update HR policies, procedures, and documentation for Canada
• Review and analyze data to identify trends and recommend innovative solutions to improve the employee experience
• Influence and contribute towards Canadian policy development and implementation, benefit programs, employee communication strategies and employee development programs
• Work with global teams to set up or update internal systems to meet Canada needs and requirements
• Coordinate work with other global and local departments involved into related processes
• Respond to employee queries on HR operational matters including employment verifications

• A minimum 3-5 years of relevant experience (HR operations, HRIS, benefits and leave administration or other People Operations) in a fast-paced, innovative workplace
• Education in Human Resources or equivalent experience
• Working knowledge of Canadian employment legislations and regulations
• Working towards Human Resources Professional Designation as asset
• Passionate about teamwork & continuous improvement with attention to details and critical thinking skills
• Self-starter and responsive with a customer service approach
• Outstanding organizational, communication, and interpersonal skills with strong problem-solving skills. The ability to prioritize competing demands and work within SLAs
• Preferred experience in a global organization

• Extended Healthcare with Prescription Drugs, Dental and Vision Insurance, and Healthcare Spending Account (Company Paid)
• Maternity/Parental/Adoption Leave Top-up
• Life and AD&D Insurance (Company Paid)
• Employee Assistance Program (Company Paid)
• Unlimited access to LinkedIn learning solutions
• Long-Term Disability
• Registered Retirement Savings Plan (RRSP) with company match
• Paid Time Off
• Critical Illness Insurance
• Employee Discounts
• Employee Stock Purchase Program

• EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential

• This posting includes a good base salary range EPAM Canada would reasonably expect to pay the selected candidate. Individual compensation offers within the range are based on a variety of factors, including, but not limited to, experience, credentials, education, training,; the demand for the role, skillset, and overall business and local labour market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $70k - $90k. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position