Customer Service Agent Twin Falls
1 month ago• Twin Falls, ID
This job is no longer available.
Overview
The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The "CAR" will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.
This role is available as a Full-Time position in Twin Falls, ID!
The role starts at $20 / hour with full benefits and paid time off
Responsibilities
- Provide a high level of customer service by assisting customers and assessing their rental needs by offering additional products
- Type up rental contracts at the counter inside the rental terminal
- Meet and greet customers in a friendly and timely manner
- Provide directions and general assistance
- Assist to assess condition of rental upon return
- Process returns, check-ins
- Notify Management of any known customer problems
- Notify Management of any known vehicle problems and any required vehicle maintenance
- Perform miscellaneous and backup duties job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must be at least 18 years old
- Sales experience, such as upselling or managing customer accounts, is strongly preferred.
- Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol related conviction on driving record in the past 5 years
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
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Client-provided location(s): Twin Falls, ID
Job ID: enterprise-519345
Employment Type: FULL_TIME
Posted: 2025-06-07T12:33:20
Perks and Benefits
Health and Wellness
- FSA
- HSA
- HSA With Employer Contribution
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
Parental Benefits
- Return-to-Work Program
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Company Outings
- Happy Hours
Vacation and Time Off
- Personal/Sick Days
- Paid Holidays
- Paid Vacation
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- 401(K)
- Relocation Assistance
Professional Development
- Promote From Within
- Mentor Program
- Access to Online Courses
- Internship Program
- Leadership Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program
- Woman founded/led
- Veteran founded/led
- Employee Resource Groups (ERG)
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