With a diverse portfolio of more than 20 brands sold in approximately 150 countries and territories, Estée Lauder Companies is the global leader in prestige beauty, recognized for its skincare, make-up, fragrances, and hair care products. In Switzerland, Estée Lauder has the main Supply Chain Hub for Travel Retail and EMEA, offering many opportunities across multiple functions to grow your career and become part of our amazing Supply Chain teams. Travel Retail, one of the Estée Lauder Companies` highest growth channels, covers the world of duty-free environments including airports, airlines, cruises, downtown locations, and border shops. According to our industry projections, more than 3 billion international travelers pass through airports each year, and the number is expected to grow 5 % annually.
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Due to a replacement, we are now hiring an Executive Manager, BI&A Lead, Travel Retail Worldwide for our Data to Report team (TR) in Wollerau, Switzerland.
Job Description:
The Executive Manager, BI&A Lead, Travel Retail ww leads our functional Center of Excellence for Data, Business Insights & Analytics. The Global lead is responsible for building, guiding, and adapting our business analytics strategy and capabilities to reflect our key business priorities. This role is responsible for leading a globally dispersed team of experts across four main areas. The team serves many customers, both internal as well as external. Internal customers are within supply chain, such as customer services, supply and event management, transportation, and indirect procurement, but also outside of the supply chain in areas such as sales, marketing, finance/business management as well as general management. Additionally, the Executive Manager, BI&A Lead, Travel Retail ww takes part in global initiatives and projects - both internal and external - and works with global teams on continuous improvement initiatives, in all the areas mentioned above.
Your main responsibilities will be:
Data and Analytics
- Ideate and design the future of Business Insights & Analytics capabilities, tools, and processes for Travel Retail Worldwide
- Partner with BACC lead to actively manage project pipeline for new tools and capabilities - allocate resources as necessary to most critical business objectives
- Develops data Standards and ensures data accuracy and consistency at all times.
- Identify and leverage opportunities to continually improve the quality of data management systems, processes & standards
- Implement controls and compliance processes to reduce data issues and improve data quality
- Lead TR and supply chain into new data requirements that arise due to new rules and regulations
- Represent Travel Retail in global projects around data and analytics
- Work with Global IT team to direct resources and support (in conjunction with VP TR IT lead) for new projects and of existing platforms/tools
- Manage execution of TR master data management, execution of data interface with commercial partners and retailers
Commercial Responsibility
- Act as a data and analytics partner to the commercial leadership in the region/channel as well as to our retailers/customers
Strategic
- Translate TR business strategy priorities to business analytics projects
- Act as a thought leader in the areas of analytics, data, and integration
- Know market trends and future capabilities and advise on how these can support Travel Retail data and insights aspirations
Building Capability
- Based on long-term strategy, in the area of data and analytics, define technology and capability needs to support the growth and evolution of the business
- Broaden team reach beyond Switzerland, beyond TR Supply Chain. Bring analytics mindset to other TR functions including (but not restricted to Strategy and Business Development, Pricing, Marketing Effectiveness, Finance, Consumer insights, etc.
- Design and create strategies to evolve the TR BI&A organization structure to position the organization to deliver new capabilities
- Foster regional and global sharing of best practices, and build relations across ELC BI&A functions
- Educate and Train TR organization how to use new tools, drive change management, and establish new behaviors
Leadership
- Manage and lead teams: BACC (Business Analytics Competency Center), D2R (Data to Report), Master Data management, EDI, Tools training and adoption
- Ensure a positive and engaging environment
- Leverage Estée Lauder's high-touch culture to drive performance and employee engagement
- Develop talent. Maximize the team's high performance by setting performance expectations for the team with ongoing coaching and support
- Create an environment that clearly translates the business strategy and objectives into a culture of continuous improvement, delivery of results, and change management.
- Foster collaborative relationships and cross-functional work teams.
Qualifications
We are looking for someone who brings:
- Minimum of 10 years of experience with data
- Considerable understanding of processes in sales, marketing, supply chain and finance
- Technology savvy
- Superior organizational skills
- Strong written and verbal communicator - translating between technical concepts and business priorities
- Strong influencing skills - work with cross-functional senior leaders in TR and across the greater ELC organization to garner buy-in
- Strong ability to have effective strategic discussions at senior levels of an organization and to deep dive into technical discussions with the working team
- Strong interpersonal and influencing - skills
- Team player
- Business fluent in English
Job: Strategy / Business Development
Primary Location: CH-SZ-Wollerau
Job Type: Standard
Schedule: Full-time
Shift: 1st (Day) Shift
Job Number: 2311307