Head of Admissions - EF Academy

The Head of Admissions is primarily responsible for EF Academy sales in the Japan market.

Key Responsibilities:

Strategy:

• To perform situational analyses, self-evaluation, and competitor
• To identify sales objectives.
• To develop sales and marketing strategies and to then implement and evaluate tactics.
• To contribute to the development of the EF Academy product.

Operational:

• Overall responsibility for coordinating day-to-day sales activities.
• Responsibility for building up new and maintain existing customer relationships. Ensuring the provision of excellent customer service and support.
• Responsibility for the control and monitoring of spending budgets. Ensuring effective expense planning and cost control.
• To develop and maintain professional competence and expertise, keeping up to date with changes in the Japan market.
• To build up new links and maintain existing relations with schools, Universities and other related B2B channels.
• To create and implement an annual marketing plan for
• Local admin like invoicing, visa preparation, distributions, etc.
• To assist in creating marketing material and the production of it.

Staff management:

• Motivate sales coordinators, establishing individual and team goals and objectives.
• Responsibility for performance management of sales coordinators, including performance reviews and development plans.
• In collaboration with Sales Manager and Country Manager, to identify staffing needs and execute successful recruitment campaigns.

Job descriptions cannot be exhaustive, and the post-holder may be required to undertake other duties, which are broadly in line with the above key responsibilities.

Applicants are required to demonstrate that they possess the following attributes:

Qualifications, Knowledge and Experience:

• Undergraduate degree qualification or equivalent, preferably in marketing, business, administration, or a related discipline.
• Direct sales experience and or back office management experience ideally gained while working within an aggressive sales office environment.
• Understanding of sales and marketing practices and processes.

Competencies, Skills and Abilities:

• Business acumen with strong aptitude for negotiations and persuasion in both English and Japanese.
• Must have strong accounting skills. Statistics management, numerical capability (number crunching and budget management).
• Ability to work under pressure.
• Strong attention to detail.
• Able to multitask with exceptional organization skills.
• Exceptional interpersonal skills and communication skills, to be able to deal with a variety of stakeholders.
• Ability to work as part of a team as well as to drive and motivate others.
• Good process management skills.

Personal Attributes:

• Creative and strategic.
• Proactive, aggressive, and able to work independently.
• Entrepreneurial spirit, who thrives under high pressure and wants to work in an uncontrolled environment with very few restrictions.
• A highly sales-oriented, customer-focused nature with cultural awareness.
• Flexible attitude towards work and comfortable with changes.

Mobility requirements

Some International travel and trips within Japan will be required.

About EF Education First

At EF we believe that the world is better when people try to understand one another. Since 1965, we have helped millions of people see new places, experience new cultures, and learn new things about the world and about themselves. Our culturally immersive education programs—focused on language, travel, cultural exchange, and academics—turn dreams into international opportunities.

When you join EF, you join a multicultural and diverse community working across more than 600 schools and offices in 50 countries, all with one shared mission of opening the world through education. Whoever you are, whatever you are passionate about—we welcome you and want you to bring that to work every day. EF is proud to be an equal opportunity employer and we are committed to inclusion and belonging across race, ethnicity, gender identity/expression, sexual orientation, age, religion, ability, parental status, experience and everything else that makes you unique. 

Founded in Sweden in 1965, EF has school and offices around the world, including hubs in Boston, London, Mexico City, São Paulo, Shanghai, Stockholm, Zürich, and more. Learn more at https://ef.com

EF Education First is proud to be an equal opportunity employer and is committed to providing employees with a work environment free of discrimination and harassment.