You could say we're at the center of the center.
Here at Edward Jones the client is our single focus and our relationships with them are the measure of everything we do. And Service and Operations divisions are at the center of it all. We support our clients, branch teams and headquarter associates in providing the best possible experience. Advocate for our more than 7 million clients through regulation communication, fraud protection and managing their investment distributions. Protect their investments by mitigating risk. And innovate new ways of working. Using insights to create solutions for the future - in the here and now.
Job Overview
Position Schedule: Full-Time
Do you enjoy creating clear, actionable content that has a measurable impact on business outcomes? Are you energized by synthesizing multiple inputs into clearly articulated material? If you answered 'yes' to either question, this role might be for you!
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In Practice Management, our goal is to empower FAs to lead their branch team in building a successful practice, by supporting and guiding them at every stage of their career. Within the Proven Practices department, we do this by equipping FAs and CSTMs at every stage of their career with proven strategies to optimize their practice and deliver industry leading client experiences.
The Proven Practices Content Curator writes and curates the proven practices source content that will be used to inform proven practice resources across the firm. This role leverages SME expertise, including knowledge of branch team roles and responsibilities, to make critical recommendations on the content of source materials they author. This role partners closely, and takes direction from, the Proven Practices Strategist, synthesizing large amounts of information and using sound judgement to ensure the strategic direction is appropriately reflected and translated for a variety of audiences.
What You'll Do...
- Authors and maintains compelling, clearly written source content for a variety of audiences that details new and/or evolving proven practices for complex topics
- Synthesizes large amounts of information from a variety of sources to make strategic recommendations to Strategist on source content details
- Identifies opportunities and collaborates with other departments to obtain information or materials needed to shape new or evolving content (resource curation)
- Uses strategic thinking and deep level expertise (SME) in practice management topics and branch roles and responsibilities to determine source content detail
- Initiates opportunities to update source content and other resources based on topical expertise, in partnership and support of Strategist
- Conveys complex information in a tailored, simple to understand manner that can be easily applied by a variety of audiences
- Demonstrates sound judgement and critical thinking ability to appropriately identify and emphasize key points within source content in a visually appealing manner
- Partners with key stakeholders (legal, compliance, etc) on gaining approval for new or updated content
What Work You'll Have an Impact On
- Ensuring branches have firm- and industry- leading strategies to run and grow their practice
- Partner with stakeholders in the field and around the firm to deliver timely, impactful content
- Directly impacting branches' transformation toward delivering financial planning
- Be on the leading edge of supporting branches as they adopt new tools and technology
At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
Hiring Minimum: $59886
Hiring Maximum: $98752
Skills/Requirements
What you will need...
- Bachelor's degree
- 2+ years experience
- Critical thinking and sound judgment
- Strong written and verbal communication
- Detail-oriented
- Extremely organized
- Ability to take a small amount of direction and carve a path forward
- Ability to manage multiple deliverables at once
Things that will set you apart...
- Series 7 and 66 licenses
- Please note: it is required to obtain licenses w/in at least 12 months
Candidates that live within in a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.
Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 8 million clients and 19,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
1Fortune 500, published June 2023, data as of December 2022. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
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