What you'll do:
- Drive Eaton B-Line and Eaton Crouse-Hinds product demand through specification with End-Users/Owners, Engineering Procurement and Construction Firms (EPC's), Original Equipment Manufacturers (OEM), Design and Build Contractors (DB). Manage these activities globally while implementing KPIs developed by Regional Leadership.
- Approach all projects with a global mentality. All projects will be required to be mapped/tracked and supported globally.
- Support global sales teams with technical support, product applications and value-added services. This includes support on putting together bid packages including submittal drawings, past project reference, example application and interfacing as required.
- Develop Global FEED projects and detail engineering for global EPC projects being executed and coordinate with Global Key account managers to specify Eaton as a preferred supplier for Crouse Hinds and B-Line products.
- Accountable for product specification, application specification, value-added engineering design services and global project sales. This includes performing engineering calculations and design application evaluations per industry codes/standards.
- Responsible for regional strategic planning:
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a. Work with regional leadership and other resources to define key project pipeline looking forward 2-5 years.
b. Implement account responsibility along with specification key performance indicators (KPIs) for key accounts.
c. Key account penetration, relationship development and relationship management.
d. Coordination with Eaton team across the globe.
- Maintain documentation and sales tools for use in product presentations and technical training seminars to key accounts.
- Maintain current knowledge of the marketplace to be thoroughly appraised of all new or modified product opportunities as well as developments that may impact products or ability to specify and sell them.
- Address customer issues related to quality claims, inspections, troubleshooting products issues in the field and correct interpretation of specification concerns in a timely fashion to ensure customer satisfaction.
- Arrange, develop and deliver technical seminars and webinars with key customers to spread awareness and highlight the value proposition for using Eaton products and solutions.
- Understand all aspects of renewables and non-renewables energy business, market diversification needs and competitive environment by maintaining a good relationship with prospective customers and collaborate with business development team to derive the market sentiments and trends using data analysis.
- Create a strong brand awareness for Eaton Crouse-Hinds & B-Line capabilities throughout the region, using digital marketing tools, social media platforms and participate in industry trade exhibitions and events etc.
- Represent Eaton products with guiding committees such as NEMA, NFSA, NEC, IEC, etc.
- Participate in, gather and analyze VOC input and feedback to ensure products/services are meeting customer expectations.
- Work with leadership to prioritize resource utilization and to address constraints for local and global opportunities.
Qualifications:
- BS degree in electrical or mechanical engineering from an accredited institution or equivalent trade qualification degree in engineering. MBA an advantage
- 1-2 Year work experience in a team management position preferably within an industrial market.
- 1-2 Year work experience of managing and coordinating team activities globally on global projects.
- 5+ years-experience working within an End User, EPC or OEM in the markets we serve or a Specification Engineering, Design Engineering, Engineering or Sales position within electrical industry.
Skills:
- Proven examples of technical design ability, specification, and application solution development within an industrial are essential.
- EPC experience preferred.
- Strong technical evaluation, technical consultation, and interpretation skills.
- 3D and 2D design knowledge will experience/ability to interpret engineering drawings and specifications.
- Experience and knowledge of Hazardous Area standards and design principles.
- Superior organizational agility skills: ability to influence and engage direct/indirect reports, peers, and customers internal/external to the organization.
- Ability to think on your feet to field technical questions.
- Ability to learn, grow, and deal with ambiguity and change.
- A strong bias towards action.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Experience in making group presentations; or equivalent combination of education and experience.
- Ability to manage multiple complex tasks at same time.
- Confidence to make decisions and accountability for those decisions.
- Case studies of work demonstrating problem solving is beneficial for this position.
- Excellent presentation and communication skills.
- Excellent spoken English and written English skills required.
- Ability to read electrical schematics, equipment layout and construction drawings.
- Examples of achievement within a global team environment is beneficial.
- Confidence in self to negotiate with customer to find a mutually advantageous solution.
- Ability to quickly grasp complex problems and prioritize work and resources to find resolution.