Field Service Engineer (Junior Eng)

Join Our Team at Eaton: Empowering Tomorrow, Today!

Eaton has been a key player in the Middle East for 40 years. This July, we announced the construction of a new sustainable campus in Dubai, which will bring together our commercial, manufacturing, and support functions, providing room for future growth.

About Eaton

Eaton is a power management company where we provide energy-efficient solutions that help our customers effectively manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. Eaton is dedicated to improving the quality of life and the environment through the use of power management technology and services. Eaton has approximately 96,000 employees and sells products to customers in more than 175 countries.

The primary function of the role is to perform UPS commissioning, service/repairs and periodic maintenance for Eaton Install base. You will be working on Eaton UPS's including the scope from small 1-phase UPS to large data center UPS's up to 1700kVA. S/he will follow up customer agreements and customer satisfaction through planning, execution, documentation and invoicing of service tasks. S/he will ensure update of customer information, technical documentation and input to correct invoicing of customers. S/he will support customers in technical questions (phone and/ or mail) and support own colleagues in Service department and sales with technical knowledge. S/he will participate in required training (technical, mandatory by Eaton or by law).

What you'll do:

• Responsible for performing commissioning, service, repair and preventive maintenance on Eaton's Installed Base/products.
• Proactively involve in scheduling/planning of works.
• Actively support and work to be in line with goals and performance KPI's.
• Secure timely reporting and technical reports are done in connection to each individual work.
• Attend all mandatory trainings provided in accordance with Eaton policy.
• Work and act in line with Eaton guidelines, processes and code of ethics.
• Cooperate with Project Managers in projects supporting in plannnig and commissioning scheduling.
• Offer support for high profile clients, providing technical advice and attending site visits as required.
• Maintain direct links with business units (HPO) in technical issues.
• Actively support Eaton's Environment, Health & Safety culture.

• Bachelor's degree in electrical engineering
• 3+ years of experience in Field Service Engineering

• UPS 1-phase/3-phase systems, Battery backup, emergency supply.
• Good communication skills
• Be able to work together with different cultures

• Competitive compensation and benefits package
• Challenging projects in dynamic collaborative team
• We make your aspirations matter - Eaton encourages internal promotion, whenever possible
• We make your growth matter - We invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
• We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies.
• We make your wellbeing matter - We put your health and safety first. Wellness at Eaton is more than a program, it's about changing the environment by offering the right tools to help empower employees to make that happen