Senior/Mid Product Manager

You’ll be responsible for:

• Contributing to the product roadmap definition and being integral to forming our near-term and long-term product strategy.
• Conducting market research and competitive analysis to help determine product direction.
• Discovering new product opportunities by combining customer feedback and analysis to identify areas where we can leverage our core technologies, strengths, and market leadership.
• Understanding user problems and, working with our design team, developing user flows and wireframes to ensure our solution delivers the best user experience.
• Driving pre-release activities to get early adopter customers and sales feedback to iterate on solutions.
• Writing compelling product blog posts that wow the customer.
• Partnering with product marketing to develop targeted messaging, define go-to-market strategies and tactics, and enable the sales team.
• Taking ownership for outcomes - working through the priorities and dispersed teams proactively, anticipating risks, and developing appropriate mitigation plans.
• Meeting customers face to face as a product expert at events and user conferences.

Desired skills & experience:

• Product management experience, with prior success in setting product strategy and executing it based on research, data, and industry trends (5+ years for Senior Product Manager)
• Strong understanding of technology platforms, ideally enterprise software and SaaS solutions.
• Expertise in customer needs: understands the target audience and desired goals, is value-driven, and thinks in use cases. Works methodically to drill down into the details of a use case and understand its impact on our users and whether it is aligned with the product vision.
• A “start with the end in mind and work backwards” mindset to help provide clarity of vision and maintain focus in execution.
• A special combination of strong leadership skills, initiative, and team player capabilities, including the ability to lead via influence, patience, and determination.
• Sufficient technical understanding to effectively work with developers in assessing technical tradeoffs and risks.
• Excellent prioritization skills and working through them across dispersed teams.
• Excellent problem-solving, organizational, and analytical skills.
• Excellent written and verbal communication skills suitable for working with top-level executives and end users as well as with sales and engineering teams.
• For Senior Product Manager: Experience in bringing new features to market, including defining go-to-market strategies and tactics, and tracking success with Key Performance Indicators.