Process Analyst, Accounts Payable SME Senior (9 months)

Worker Type :

Fixed Term Contract (9 months)

Primary Location:

Bogota - EOB

About us

Diageo is the world's leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose - Celebrating life, every day, everywhere - has a relevant role in our company, for our people, our diversity, our brands, in how we perform and how we build shared value.

About the Function

The Accounts payable SME Senior acts as a point of contact for the markets and key suppliers in regard to any STP issues and works closely with the AP Manager and the management of the department, as well as with our key collaborators to ensure processes, ways of working and service level agreements are delivered against, issues are proactively picked up and resolved by the team.

This role is critical in the delivery of an excellent customer experience and in providing accurate and efficient responses within the targeted service level agreement.

Accountabilities

• Acting as a point of contact for the markets for STP functional issues related to SAP and Coupa.
• Responsible for verifying monthly the Teams Sizing and looking for improvements in the AP SME process.
• Responsible for reviewing the correct application of APSME area controls and custodian of them in all areas of STP.
• Build active and positive relationships with users and Procurement collaborators.
• Provide support that facilitates the accurate, efficient, and timely setup and approval of purchase orders
• Ensure all queries are resolved promptly or channeled appropriately and courteously by the team through either personal intervention or liaison with shared services and/or market.
• Provide support that facilitates the accurate, efficient, and timely setup and approval of purchase orders
• Support regular discussions with the key suppliers and markets to enable proactive issue resolution with the STP Market Champions, FC/FDs to review issue resolution status and progress
• Build an active and positive relationship with key suppliers, collaborators, and the procurement area.
• Develop talent across the teams and manage people's performance
• Manage, assess, and develop a hard-working team to achieve KPI critical metrics.
• Strengthen positive relationships with their key Procurement collaborators.
• Share standard methodologies across markets to ensure continuous quality and to create possibilities for improvement.
• Enable the standardization and automation agenda for the Tower in its own area
• Partner with other parts of the Tower (Invoice Processing, Tactical Procurement, Payment process, SSH, and Governance Teams).

• Bachelor's degrees such as, but not limited to, BCom, BBA, BBM. Desirable Accountant or Financial Studies.
• Finance course Certification is a plus.
• Fluent in English and Portuguese is a plus.
• Green Belt lean six sigma certifications.

• 4-5 years of in Procurement, Accounts Payable, and Customer Services.
• Knowledge in Accounting and Finance.
• Demonstrated experience in ERP / SAP.
• Strong and transparent leadership.
• Proven experience of building, developing, and sustaining relationships with key collaborators
• Internal controls awareness
• Strong communication and influencing skills
• Able to work proactively and effectively in cross-functional and global teams at all levels in an organization
• Highly structured individual, with strong leadership, influencing, and communication skills

• Find solutions to all problems demonstrating rigor and full ownership.
• Ability to prioritize effectively and quickly to meet deadlines.
• Improved risk and control attitude to handle risk and mitigate exposures.
• Deliver on promises, holding yourself and others to account whenever Diageo control standards are not met, and Diageo values are not lived
• Willingness and ability to build great relationships with key collaborators.
• Role model of Diageo values.
• Strong customer-facing experience, presence and emotional intelligence when handling relationships during blocking issues.