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Diageo

National Key Account Manager Retail

Madrid, Spain

Job Description :
About us

Diageo is the world's leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose - Celebrating life, every day, everywhere - has a meaningful role in our company, for our people, our diversity, our brands, in how we perform and how we build shared value.

About the role

Reporting to: Off trade Sales Director, Spain

Key Responsibilities:

  • Leading internal & external performance reporting across the portfolio
  • Partnering with Customer Activation to deliver against the activation plans within the customer and interpreting the return on investment associated with the execution; ensuring we continue to optimise our A&P investment
  • Leading the innovation/NPD agenda with regards to launching in store
  • Central project support for category initiatives led by Category Managers
  • Leading the delivery of our cash performance objectives through analysis and audit of customer investment claims and communication with our credit control team

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Key outcomes:
  • Successful activation of high impact activity plans based on analysis and core insight into customer strategy, shoppers and consumers
  • Activities within the agreed JBP (where applicable) are delivered with focus on 100% implementation to improve the return on investment to deliver the required brand and profit targets
  • Detailed tracking and analysis of financial performance ensuring targets are successfully reached through vital course correction as required
  • Actioning insights derived from the data to drive business performance.


Decision maker for:
  • Business Performance Management: Determining the account level best view forecast submission in partnership with National Accounts Managers
  • Customer Value chain management: Determining the best opportunities to manage cost and maximise value at an account level
  • Resolution and closure of all customer claims and disputes
  • Accurate and timely approval of rebates, invoice claims and deductions
  • Activation Investment: align on activation plan, prepare pre & post M&E and agree activity with customer - in partnership with National Account Managers


About you

Top 3 leadership capabilities for this role:

Win through execution
  • Generate ideas grounded in a deep understanding of customer requirements and manage them through to successful execution
  • Evaluate the impact of your activity plans to drive better results and incremental value


Inspire Through Purpose
  • Build and sustain trust and openness with others through strong cross-functional relationships
  • Develop strong relationships in each customer organisation. Exhibit energy, drive and passion to achieve your mutually agreed objectives. Seek to understand how the customer operates and works, to develop plans to realise these opportunities


Shape the Future
  • Identify clear priorities and focus on them at all times
  • Take personal accountability for beating the competition
  • Deliver brilliant execution at all times
  • Work within the commercial tramlines and relevant business process guidelines required to complete efficiently and admirably


Crucial experience required
  • 5+ years commercial experience
  • Ability to influence internal and external stakeholders at all levels
  • Excellent relationship-building and communication skills
  • Outstanding analytical skills and ability to compile & collate data to derive insight and action
  • Good commercial understanding, P&L literacy - strong numerical skills.


Flexibility

This is key to success in our business and many of our staff work flexibly in many different ways, including part-time and compressed hours. Please talk to us about what flexibility means to you and don't let anything stop you from applying.

Diversity statement

Celebrating our inclusive and diverse culture is core to Diageo's purpose of "celebrating life every day everywhere". This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the outstanding contribution each person brings.

Worker Type :
Fixed Term Contract (Fixed Term)

Primary Location:
Madrid

Additional Locations :

Job Posting Start Date :
2024-02-12

Client-provided location(s): Madrid, Spain
Job ID: Diageo-JR1093387
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Fitness Subsidies
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Pension
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
  • Professional Development

    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)
    • Woman founded/led

Company Videos

Hear directly from employees about what it is like to work at Diageo.