Assistant Manager - People Process Specialist

Job Description :

You will participate and contribute to relevant business/scrum/project meetings.

You will collaborate with other business analysts to help develop the change strategy by supporting projects through the development/testing lifecycle including implementation.

You'll need to understand other change initiatives, recognise dependencies, and determine if business benefits can be realised through change synergies.

You will work iteratively with the Process Excellence Leads/Stakeholders and the development team to clarify ambiguity, resolve issues and assist with additional functionality across the End to End Process development lifecycle.

Accountabilities:

• Partners with Process Excellence Leads/Global Process Owners to drive optimised, simple, seamless and secure end to end People Processes enhancing Employee Experience
• Functional and Process expert collaborating with other Business Process Teams, functional & technical to support the end to end process development lifecycle
• Lead end to end project activities including requirement gathering, solution design, test development & implementation
• Participate in workshops, interviews, focus groups and other techniques to effectively understand business problems and user needs within large complex projects.
• Translate the business problem and user needs into a set of detailed requirements for the solution that align to best practice methodology.
• Manage senior stakeholder relationships, ensuring alignment across business and technical stakeholders.
• Analyse large amounts of complex information and use it to produce solutions.
• Communicate effectively across senior technical and business stakeholders, ensuring the understanding of requirements and acceptance criteria is aligned.
• Understand the business processes and activities that impact and that are impacted by the project whilst developing an understanding of how the project aligns with the wider strategy of the department.
• Assist the Product Owner to manage and visualise outcomes, prioritise work and work to agreed minimum viable product (MVP).

• Experience of working in a large digital organisation, or demonstrable understanding of large digital organisations operate in the context of this role.
• Previous experience of working across senior technical and business stakeholders ensuring the understanding of requirements and acceptance criteria is aligned.
• Facilitation skills with the ability to find common ground between the technical and non-technical.
• Excellent stakeholder engagement skills.
• Experience of problem solving and working with others to deliver at pace.
• Experience making decisions within agreed parameters.
• Good communication skills.