Senior Manager, Project Management - Digital Transformation Product Owner

The Team

At Deloitte Tax LLP, our Global Employer Services Technology Group consultants help multinational clients develop programs, processes and digital offerings to manage a global workforce and the compliance obligations arising from global mobility, business travel and remote working. People within our technology group come from a diverse background - they partner with our go-to-market teams and global clients to solve challenging problems and design experiences and products that anticipate what our Deloitte clients will want and also solutions that keep them compliant with global and local regulations.

Learn more about Deloitte Tax Global Employer Services Technology Group.

Work you'll do

You will be responsible for driving system transformation activities to support business strategic initiatives for market, operations, and talent within GESTC. The successful candidate will have a high level of attention to detail, the ability to prioritize appropriately, and multi-task in a dynamic environment. This position is client-facing, requiring excellent communication, consulting, and probing skills to exceed client expectations.

Specific responsibilities include:

• Partnering with GESTC business to understand and anticipate market and operational needs and translate them into business requirements
• Conduct market research and user feedback sessions to understand user needs and pain points
• Building strong interpersonal relationships with leadership, senior management, and internal and external stakeholders
• Implementing the business vision for the immigration practice
• Creating an immigration service road map based on this vision
• Managing the backlog and prioritizing based on changing requirements
• Overseeing all stages of service creation including design, development, testing, delivery, and support
• Monitoring and evaluating progress at each stage of the process
• Liaising with the delivery team and business stakeholders to deliver updates
• Managing vendor relationships
• Forecasting budgets and ongoing monitoring to ensure on time/within budget delivery
• Driving a high performing culture focused on excellent client service by proactively uncovering functional gaps and determine solutions
• Informing build/remediation estimation models, validate planning and build schedules, and deliver SDLC effectiveness/throughput in both production support and ongoing transformation
• Acting as the first point of escalation for urgent production support issues in the region

The team

At Deloitte Tax LLP, our Global Employer Services tax consultants help multinational clients develop tax-aligned compensation and benefits programs that address their international and domestic needs. Our consultants come from global compensation and benefits backgrounds and work with clients to streamline business operations while managing the scalability, risks, and costs of programs. The GES team leverages the GES Technology Center to offer technology enabled services to our clients, expanding our product offering and increasing the value we provide to our clients. Learn more about Deloitte Tax Global Employer Services.

Qualifications

Required:

• Ability to perform job responsibilities within a hybrid work model that requires US Tax professionals to co-locate in person 2-3 days per week.
• 8 + years of experience in product management or a related role
• In-depth knowledge of Scrum and Agile Software Development Methodology
• Working knowledge of product development architecture
• Ability to prioritize effectively
• Excellent knowledge of user-centered design principles
• Excellent oral and written communication with both internal and external clients
• Excellent problem-solving and critical-thinking skills
• Ability to work with large remote teams
• Understanding of design quality standards
• A history of consistently meeting client expectations and project deadlines
• Comfortable working in a dynamic team environment where projects, and deadlines often require multi-tasking and flexible work schedules
• Ability to travel 10% - 20% both in the US / Global (including travel to Hyderabad, India)
• Proficiency with MS Excel, MS Power Point, and product management tools such as JIRA, Confluence, or similar
• Bachelor's degree in MIS, business, technology, or related field
• Possess one of the following professional certifications:
• CBAP® - Certified Business Analysis Professional
• Certified SAFe® Advanced Scrum Master
• Certified SAFe® Agile Software Engineer
• Certified SAFe® Agilist
• Certified SAFe® Architect
• Certified SAFe® DevOps Practitioner
• Certified SAFe® Lean Portfolio Manager
• Certified SAFe® Practitioner
• Certified SAFe® Product Owner / Product Manager
• Certified SAFe® Scrum Master
• Microsoft Certified Solutions Developer (MCSD)
• Microsoft Certified Solutions Expert (MCSE)
• Professional Scrum Product Owner™(PSCPO) - SCRUM.org
• Program Management Professional (PgMP)
• Project Management Professional (PMP)

Preferred:

Industry knowledge through prior work experience or GMS certification will be an advantage but is not required

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $148,750 to $276,250

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

Recruiting tips

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Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.

Professional development

From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

As used in this posting, "Deloitte" means Deloitte Tax LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Requisition code: 302125

Job ID 302125