BenefitsIQ Strategy & Operations Lead
2 days ago• Arlington, VA
Position Summary
Our Deloitte AI & Engineering team to transform technology platforms, drive innovation, and help make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and reengineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.
Work you'll do
As Head of Strategy & Operations for BenefitsIQ, you'll play a critical role in aligning cross-functional initiatives across sales, product, and implementation teams to drive client outcomes. Responsibilities include:
- Synchronize strategic planning, go-to-market activities, and product development to support key client objectives, particularly in benefits and pension administration modernization efforts.
- Develop and manage cross-functional plans and operating rhythms that ensure alignment between leadership, delivery teams, and stakeholders.
- Conduct market and opportunity assessments to inform product positioning, roadmap priorities, and expansion strategy.
- Collaborate with internal and external partners-including technology vendors, consulting teams, and client stakeholders-to ensure alignment on goals and execution.
- Provide operational expertise in the launch and scaling of SaaS-based solutions, including pilots, implementations, and process redesign.
- Monitor delivery performance and GTM progress against key metrics, recommending course corrections and facilitating executive decision-making.
- Prepare and deliver executive briefings, strategic updates, and recommendations to senior leadership and client sponsors.
- Ensure all initiatives comply with firmwide policies, security standards, and regulatory frameworks relevant to SaaS delivery in the public sector.
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The team
Our Industry Solutions clients seek verticalized solutions that transform how they sell products, deliver services, generate growth, and fulfill mission-critical operations. The Industry Solutions offering delivers integrated business expertise with repeatable scaled technology solutions that are specifically engineered for each sector's Industry Advantage.
Qualifications
Required:
- Bachelor's degree
- Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future
- 4+ years of experience in operational leadership, strategy, or go-to-market execution in consulting or SaaS environments
- Experience supporting Deloitte's BenefitsIQ programs and assets
- Ability to operate across product, GTM, and delivery teams to drive outcomes
Preferred:
- Experience supporting distributed teams across time zones and functions
- Background in federal or public sector consulting or product delivery
- Demonstrated ability to introduce new tools, systems, or playbooks to scale operations
- Excellent communication and executive presentation skills
- Strong organizational and coordination skills
Information for applicants with a need for accommodation:
https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
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Benefits
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
Professional development
From entry-level employees to senior leaders, we believe there's always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 307914
Job ID 307914
Client-provided location(s): Arlington, VA
Job ID: Deloitte-307914
Employment Type: OTHER
Posted: 2025-07-31T23:55:57
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion