At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary
This position with Mercy Care Advantage is responsible for identifying dual-eligibles for the purpose of enrolling them under the Medicare Advantage program. The Representative will meet with dual-eligible prospects, typically outside of the office environment, to explain benefits of the plan; how to use health plan services; access care; and is responsible for completion and timely submission of the enrollment form. The representative will conduct local area marketing activities within designated service areas, and meet with network providers, advocacy groups, and community coordinators. They will assist with telephone inquiries and conduct group benefit presentations.
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Required Qualifications
- Must possess valid and current AZ Life and Health Insurance license.
- Strong organizational skills; detail oriented.
- Incumbent may be scheduled to work an alternate schedule to accommodate essential business needs.
- Approximately 75% of daily responsibilities will be working one-on-one in an environment where hearing and listening is paramount.
- AHIP Certification, or ability to acquire within 30 days of hire.
- Previous sales experience required.
- Minimum of one (1) year of Customer Service experience, preferably in a fast-paced healthcare environment.
- Must possess effective telephone and problem identification and resolution skills.
- Ability to use different computer programs (Ex. Microsoft Office).
- Must be able to commute within the Market.
- Bilingual in Spanish.
- Bachelor degree in business, marketing or related field is preferred.
Bachelors Degree or equivalent work experience (HS diploma + 4 years relevant experience). Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:$51,686.00 - $101,286.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.