At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary:
The Medicaid Proposal Writer will play a critical role in the quality of our RFP responses and the efficiency of the whole team. This role continuously strives to increase their knowledge of Aetna Medicaid, products offered, and industry best practices to develop thoughtful, strategic, compliant responses to RFPs/RFIs.The Medicaid Proposal Writer will develop strong work relationships with health plan leaders, proposal peers, and Subject Matter Experts (SMEs) to support business goals to win and retain business.
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Fundamental Job Components
- Works on writing assignments across all Medicaid topics, which include claims, member services, corporate staffing, population health/health equity, quality, scenarios, among others, varying in length and detail to support different populations and bid requirements
- Collaborates with capture and proposal managers, proposal directors, and SMEs to outline and prepare final proposal responses
- Interviews SMEs to identify and collect pertinent information for compliant, compelling responses
- Conducts qualitative and quantitative research to help formulate updated content focused on member/state solutions that highlight Aetna's differentiation, innovation, and value
- Collaborates with graphic designers on proposal figures, graphics, and visualizations
- Actively participates in kick-off meetings, color team reviews, and status meetings through the entire proposal process as defined by the proposal timelines
- Understands AI and generative AI technologies, and their applications to enhance productivity and efficiency
- Develops a compliant, compelling proposal response that aligns with internal quality standards and bid guidance while adhering to proposal requirements
- Works with SMEs to create strategies that effectively articulate customer needs and win themes critical to generating business goals
- Maintains expert understanding of Aetna Medicaid products and services
- Supports the content management lifecycle by working with SMEs to identify new content for the Medicaid Content Library
- Engages in team meetings and openly accepts and shares new ideas to drive innovation and creativity
- Supports and drives ongoing development of internal processes and procedures, including scorecards, quality business reports, style and guides, and internal measures for performance
- Five plus years of demonstrated background and knowledge of Medicaid products, services and the market landscape; RFP writing, processes, and procedures; clinical background or clinical proposal experience required with demonstrated understanding and/or recognized subject matter expertise
- Excellent written and verbal communications skills
- In-depth understanding of Associated Press and internal style guides
- Demonstrated ability to see the big picture and make connections between proposal sections and content development
- Knowledge and understanding of Microsoft Office products, including SharePoint, Word, Excel, Teams, and PowerPoint
- Superior organizational, project management, analytical, and innovative problem-solving skills
- Strong relationship building skills
- Self-starter with the ability to work well independently and as part of a team
- Ability to travel up to 15%
- Background in Medicaid/clinical operations
- APMP Bid/Proposal Foundation Certification
- Bachelor's degree or equivalent work experience
The typical pay range for this role is:$67,900.00 - $149,328.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.