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Lead Director, Software Engineering

AT CVS Health
CVS Health

Lead Director, Software Engineering

Raleigh, NC

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary

We are seeking a visionary and hands-on Lead Director of Software Engineering to oversee the strategic direction, execution, and delivery of engineering solutions focused on client onboarding, product configuration, and data ingestion. This leader will build and manage high-performing engineering teams while driving innovation, scalability, and operational excellence across critical client-facing services.As a key member of the technology leadership team, you will partner closely with Product, Business Operations, Data Engineering, Infrastructure, and peer Release train teams to deliver seamless, automated onboarding experiences, configurable product architectures, and high-throughput, reliable data ingestion pipelines. Primary Job Duties & Responsibilities:

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  • Design reusable configuration services that allow products to adapt to varied client needs without custom code.
  • Partner with Implementation and Solutions teams to ensure technical onboarding tools meet client expectations.
  • Architect ingestion solutions that support structured/unstructured data across batch and streaming use cases.
  • Ensure data integrity, lineage, and observability in all ingestion workflows.
  • Integrate with external systems, third-party APIs, and internal platforms securely and efficiently.
  • Define and execute the technical strategy for client onboarding, product configuration, and data ingestion platforms.
  • Drive architectural decisions to ensure scalability, extensibility, and security of core platforms.
  • Build and mentor a team of software engineers, architects, and engineering managers.
  • Foster a culture of engineering excellence, continuous improvement, and inclusive collaboration.
  • Collaborate with Product Management to align engineering roadmaps with business goals and client needs.
  • Ensure delivery of high-quality, client-ready features and APIs that streamline onboarding and configuration.
  • Oversee development and operation of data ingestion pipelines, ensuring accuracy, timeliness, and compliance with data governance policies.
  • Lead the engineering efforts to create automated, scalable onboarding frameworks to reduce implementation time and friction.
Required Qualifications
  • 12+ years of software engineering experience, with 5+ years in engineering leadership roles.
  • Proven experience leading large-scale platforms focused on client onboarding, configuration, or data ingestion.
  • Deep understanding of modern cloud architectures (e.g., AWS, Azure, GCP), microservices, and API-first development.
  • Strong expertise in data pipelines (e.g., Kafka, Spark, Airflow), ETL/ELT tools, and integration frameworks.
  • Hands-on experience with DevOps and CI/CD best practices.
  • Strong understanding of Agile methodologies (Scrum, Kanban) and experience with Agile tools (e.g., Jira, Rally).
  • Support multiple ART, Solution in Agile environment
  • Experience with enterprise and vendor integrations
  • Experience with cloud implementations preferably Azure, Google Cloud
  • Strong knowledge of data management
  • Experience in creation and review of high-quality requirement artifacts (Business Epics, features, user stories, process flows, use cases, data mapping sheets, etc.) using various tools (i.e., Rally, Visio, Lucid chart, etc.)
  • Excellent verbal and written communication skills, with the ability to effectively interact with senior management and cross-functional teams.
  • Strong analytical and critical thinking skills, with the ability to make data-driven decisions.
Preferred Qualifications
  • Experience in the healthcare industry or with clinical programs is a plus
  • Experience with clinical health care / pharmacy data and clinical decision support systems
Education
Bachelor's DegreePay Range

The typical pay range for this role is:$144,200.00 - $288,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit https://jobs.cvshealth.com/us/en/benefitsWe anticipate the application window for this opening will close on: 06/02/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Client-provided location(s): Raleigh, NC, USA
Job ID: CVS-R0603950
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • HSA
    • HSA With Employer Contribution
    • Pet Insurance
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
  • Professional Development

    • Tuition Reimbursement
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program