At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary:
The Supplemental Benefits and Directed Spend team at CVS Health is one of the fastest-growing business units in the enterprise, positioned at the intersection of retail and healthcare. We are seeking a results-driven, financially savvy, and intellectually curious Director of Business Analytics to lead and scale our analytics and performance measurement capabilities.
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This leader will drive the use of data to inform business strategy, optimize program performance, and uncover new avenues for growth. The ideal candidate brings a strong foundation in financial analysis, process discipline, and a relentless curiosity-consistently pushing beyond the obvious to identify emerging trends, unmet needs, and high-impact opportunities. This high-visibility role requires close collaboration with senior leaders across Product, Finance, Partnerships, and Operations.
Key Responsibilities:
- Lead the analytics and reporting function for Supplemental Benefits, connecting data insights to business strategy and financial outcomes.
- Develop and manage robust financial models to evaluate program performance, benefit utilization, ROI, cost drivers, and long-range planning.
- Establish and evolve KPIs, dashboards, and performance scorecards to track business health, identify trends, and surface growth opportunities.
- Drive cross-functional collaboration to ensure analytics informs key decisions across product design, benefit operations, and partner strategy.
- Implement process improvements that enhance data quality, streamline reporting, and scale analytics capabilities with discipline and consistency.
- Deliver clear, executive-ready insights that synthesize data, trends, and financial impacts into actionable business recommendations.
- Lead and mentor a high-performing analytics team, fostering a culture of curiosity, accountability, and continuous improvement.
- Act as an internal catalyst for innovation, using data to challenge assumptions, unlock whitespace opportunities, and guide new initiatives.
- Ensure strong data governance practices and standardization across systems and reporting workflows.
- 5+ years of experience in business analytics, corporate strategy, finance, or related fields, with at least 3 years in a leadership or management role.
- Demonstrated ability to connect analytics to financial levers and business performance.
- Advanced proficiency in financial modeling, forecasting, and ROI analysis.
- Strong working knowledge of analytics tools (e.g., SQL, Tableau, Excel, Python, or R).
- Track record of building scalable processes, reporting systems, and data governance frameworks.
- Exceptional communication and storytelling skills, with experience influencing executive stakeholders.
- Deep intellectual curiosity and a growth mindset, with a proven ability to surface insights that lead to new products, process improvements, or market opportunities.
- Bachelor's degree in Business, Finance, Economics, Analytics, or a related field.
- MBA or advanced degree in a business or quantitative discipline.
The typical pay range for this role is:$100,000.00 - $231,540.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
- Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.