Quality Technician 质量技术员

RESPONSIBILITIES

Competencies:

Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.

Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Decision quality - Making good and timely decisions that keep the organization moving forward.

Manages conflict - Handling conflict situations effectively, with a minimum of noise.

Resourcefulness - Securing and deploying resources effectively and efficiently.

Measurement Science - Analyzes measurement processes throughout the relevant traceability chain to identify and quantify sources of measurement uncertainty relevant to the appropriate applied measurement science, "Metrology" e.g. Chemical, Dimensional, Electrical, Mechanical, Optical and Radiation and Physical.

Quality Process Management - Proficient application of quality tools and methods (e.g. APQP, FMEA, PPAP, SPC, Capability studies, Process Audit, inspection, test, etc.) to ensure quality of products, processes and services.

Values differences - Recognizing the value that different perspectives and cultures bring to an organization.

Laboratory Management - Leads technical resources while managing the business aspects of a laboratory using measure to control both the technical and business aspects of the organization and assuring the requirements of the appropriate certifications and/or accreditations are met.

Education, Licenses, Certifications:

High school diploma or certificate of completion of secondary education or equivalent experience to the extent such experience meets applicable regulations.

This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

Requires significant relevant work experience or specialized skills obtained through education, training or on-the-job experience.

QUALIFICATIONS

Key job responsibilities:

Responsible for regional parts quality management and quarantine inventory area management, including immediate submission of inventory claims, parts return, parts assessment, and handling of defective items.

1. Manage risk/defective part in stock, assess the parts quality, coordinate the solution, and track the progress till completion.
2. Submit claims to supplier for recovery, weekly follow up after submission.
3. Coordinate parts returns to foreign suppliers, ensuring internal coordination is completed after supplier's confirmation.
4. Collect and coordinate quality relative documents from suppliers to meet customer demands.
5. Monthly compile data related to the above tasks, monitor and achieve targets, organize reports, and present summaries.

Basic qualification:

1. Bachelor's degree
2. 1-3 years of working experience in quality, service, claim or a related area
3. Good communication and ability in multi-task, strong problem solving skills and team work spirit.
4. Good English written and communication skill is preferred.

Job Quality

Organization Cummins Inc.

Role Category On-site

Job Type Office

ReqID 2417106

Relocation Package No

Client-provided location(s): Shanghai, China

Job ID: Cummins-R-E7CE7743248F44DBA49C5574F00295CC

Employment Type: OTHER

Posted: 2025-07-22T12:08:17