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Engine Field Service Technician

AT Cummins
Cummins

Engine Field Service Technician

Fort McMurray, Canada

DESCRIPTION

We are looking for an experienced Field Service Diesel Engine Technician to join our team in Fort McMurray.

We offer a 5000$ sign on bonus for this position.

In this role, you will make an impact in the following ways:

  • Engages customers in a courteous and professional manner and anticipates and ensures prompt and efficient attention to customer needs.
  • Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.
  • Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field.
  • Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
  • Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.
  • Identifies additional service opportunities with customer.
  • Completes training in line with skill and business requirements.
  • Maintains service vehicle and tools for cleanliness and proper operation.
  • Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.

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RESPONSIBILITIES

To be successful in this role you will need :

Education, Licenses, Certifications:

  • Off Road red seal certification is mandatory for this position.
  • Locally valid driving permit and a clean driver's abstract.
  • This position may require licensing for compliance with export controls or sanctions regulations.

Experience:

  • Basic level field service work experience.
  • Intermediate level knowledge of and/or experience with engine products.
  • Customer service experience.
  • Mining experience (open pit) is an asset.
  • Work independently as well as in a group environment

About the role:

  • 14 ON-14 OFF work schedule (730am-730pm or 730pm-730am) **Rotational day and night shift
  • Working on Komatsu's products and also other brands
  • Work in extreme cold and hot temps
  • Cummins provides the truck and tooling
  • A copy of your red seal certification or trade's diploma is required for this position.
  • This role requires a 5-year motor vehicle report, free from major violations
  • This role will can be subjected to on-going random drug and alcohol testing.

Compensation and Benefits

Base salary rate commensurate with experience. Additional benefits vary between locations and include options such as our Company Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, and a full complement of personal and professional benefits.

At Cummins, we are committed to the principles of diversity and employment equity under the Employment Equity Act, and we strive to ensure that our workforce reflects the diverse nature of Canadian society.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

The successful candidate will be subject to our Pre-Employment Background Screening process that consists of a Criminal Background Check.

QUALIFICATIONS

• A copy of your red seal certification or trade's diploma is required for this position.

• A copy of a 5 years driver's abstract is required for this position.

• A valid local driver's license is required for this position.

Job Service

Organization Cummins Inc.

Role Category Hybrid

Job Type Technician

ReqID 2414645

Relocation Package Yes

Client-provided location(s): Fort McMurray, AB, Canada
Job ID: Cummins-R-FACA4D2111A44EAEBE1C909046D69222
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • FSA With Employer Contribution
    • Health Reimbursement Account
    • On-Site Gym
    • HSA With Employer Contribution
    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Birth Parent or Maternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Company Outings
    • Casual Dress
  • Vacation and Time Off

    • Leave of Absence
    • Personal/Sick Days
    • Paid Holidays
  • Financial and Retirement

    • Relocation Assistance
    • Performance Bonus
    • Stock Purchase Program
    • Pension
    • 401(K) With Company Matching
  • Professional Development

    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Tuition Reimbursement