Engine Field Service diesel technician

We are looking for a talented local Field service technician to join our team in Mississauga, Ontario.

At Cummins, we uphold the highest safety standards to ensure a secure working environment for all employees.

This is a field service diesel technician role- Enjoy the convenience and benefits of a company supplied vehicle.

In order to be successful in this role you will need the following:

Education, Licenses, Certifications:

• 310T/421A Red Seal Endorsement is mandatory for this position.
• Locally valid driving permit (Preferred)
• This position may require licensing for compliance with export controls or sanctions regulations.

• Significant field service work experience
• Experience working on Transit/Automotive, On-highway, Agricultural, Marine and Industrial engines.
• Nat Gas/EV Training (TSSA Certified) is considered an asset for this role.
• Experience with high Horsepower engines (19L and above).
• Expert level knowledge of and/or experience with engine products
• Customer service experience
• Experience providing technical advice and coaching to more junior technicians (preferred)

• Union environment
• Working hours 7am-330pm Monday-Friday
• Work is mainly in the GTA area
• Cummins offers annual bonuses
• Boot and tool allowances available
• Benefits starts day 1

• Establishes and continually develops productive customer relations and ensures prompt and efficient attention to customer needs.
• Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete complex repairs at customer site.
• Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field.
• Escalates unresolved issues to product specialists or supervisor.
• Coaches and develops technicians and/or apprentices and transfers knowledge and experience to others; may provide work direction; may review repair plans, parts lists, etc.
• Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Identifies additional sales and service opportunities with customer.
• Completes training in line with skill and business requirements.
• Maintains service vehicle and tools for cleanliness and proper operation.
• Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.