Business Partner, Field Alliance Operations (Remote)

As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn't changed - we're here to stop breaches, and we've redefined modern security with the world's most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We're also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. We're always looking to add talented CrowdStrikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters? The future of cybersecurity starts with you.

About the Role:

The Senior Business Partner role under Field Alliances Operations will be responsible for day-to-day operations supporting the rapidly growing CrowdStrike partner ecosystem as well as Crowdstrike Alliances/Partner leadership team and wider Alliances/Partner team. This role will have an emphasis on managing strong Salesforce data and partner program integrity with an emphasis on our partner facing processes. While providing a seamless CrowdStrike experience for our partners, the successful candidate will have the ability to constantly improve our operations, build scalability and be the partner advocate.

• Forecasting bookings and Opportunity Pipeline Management.
• Partnering with Alliances leaders and their team with emphasis to assist with Channel strategy and data led insights into trends, gaps and opportunities to execute the plan.
• Managing day-to-day operational tasks to support Partners, Partner Managers, and Sales teams.
• Understanding and interpreting data and ability to prepare metrics and KPIs that are shared with management on a regular basis.
• Advising on process enhancements and liaising with IT and capability teams.
• Participating in QBRs to ensure processes are aligned with the needs of the business and provide recommendations for the future.
• Participating in the Annual Planning Process.
• Investigating and Resolving Commissions issues escalated by the Comp Team.
• Instituting best practices and scalable processes, including data flow.
• Participating in Partner Account Planning.
• Identifying opportunities to constantly improve and streamline processes, especially as the partnership model expands. Aligning with cross-functional teams to ensure positive user experience for our partners.
• Implementing new processes and process enhancements within the Americas.
• Training shared services team and acting as a point for escalation.

• Bachelor's degree
• Minimum 5 years of (Partner / Channel) Operations experience
• Strong analytical background and ability to flush out anomalies
• Be a self-starter, detail and process oriented, and operationally minded
• Have excellent presentation, communication, and influencing skills, with strong business partnership experience
• Expertise in business applications including Excel, PowerPoint, Salesforce, Tableau, and Clari
• Ability to work in a fast-paced environment and manage through ambiguity and change
• Curious minded and willingness to constantly improve experience for our partners and internal teams
• Ability to optimize and prioritize tasks and be a team player

• Remote-friendly and flexible work culture
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe