Senior Analyst Order Validation - Pune, India
The Senior Analyst Order Validation plays a critical role in ensuring that contracts are meeting company policies before they are fully executed, and the opportunities correctly reflect the intent of the deals. This role will be working on tasks received through ServiceNow, including but not limited to reviewing DocuSign routed order forms, reviewing opportunities prior to move to Closed-Won, reconciling Oracle and SFDC ARR, and other month-end closing activities to ensure accuracy of data.
In this role you will...
- Pick up tickets in ServiceNow to validate contracts and order forms routed through DocuSign based on a checklist.
- Liaise with Legal, Deal Desk, Billings and/or Sales to resolve any issues identified in the booking of deals
- Guide and train Order Validation Analysts.
- Ensure that each closed-won opportunity is linked to a renewal opportunity.
- Perform validation of baseline of renewal opportunities, and incremental are correct.
- Review upsell opportunities and ensure that ARR is correct
- Perform month end close processes in partnership with Finance to reconcile ARR SFDC data against Finance/NetSuite
- Answer any questions related to Opportunity baseline.
- Build data quality checks on Opportunities/Quotes/Orders to ensure fields are correctly populated.
- Perform additional tasks that may be identified while in the role that will improve Opportunity/Order/Baseline accuracy.
- Perform administrative changes on Orders using CPQ.
- Process Evergreen Orders per contract.
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You have what it takes if you have....
- Bachelor's degree in Accounting, Finance, Business Administration or equivalent in relevant experience
- At least 7- 9 years of combined experience in Sales Operations, Revenue Reporting at a SaaS company
- 4+ years of experience working in order management.
- At least 1 year experience using Salesforce CPQ.
- Experience in Salesforce and Oracle.
- High attention to detail and accuracy
- Excellent verbal and written communication skills. Knowledge of French and/or German a plus.
- Ready to work in US / EMEA Shifts
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