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Senior Manager, Order to Cash


Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

The Finance Team includes Finance Business Partnership, Accounting, Finance Operations, Financial Systems, Internal Audit, Tax, Treasury, and Investor Relations teams. Together, the team partners with leadership to provide insights, information, and guidance to make strategic and operational decisions, inform investors about our business model and progress, and ensure the company is financially healthy and consistently meeting our reporting obligations.

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The Finance Team partners with leadership to provide insights, information, and guidance to make strategic and operational decisions and ensure the company is financially healthy and consistently meeting our reporting obligations.

We’re looking for a Senior Manager, Order to Cash to join the Snap team! 

What you'll do:

Global Credit and Collections

  • Manage the global growth of the order to cash team focused on credit, collections and invoicing processes by building the team to scale for continued growth through automation and leveraged resource models

  • Build partnerships with key business partners including Sales Leadership to create transparency and drive operational excellence in AR support

  • Refine credit, collections and reserve policies to support global sales growth

  • Partner with sales leadership on various initiatives including but not limited to: customer credit escalations and designing creative strategies to negotiate alternative payment options while minimizing loss

  • Implement AR best practices and policies including, but not limited to, customer invoicing, receipts processing, collections, global AR analytics and KPI reporting, period-end closing, and reporting

  • Support the monthly and quarterly financial close by providing timely and accurate AR-related results

  • Develop key reporting in conjunction with Business Partner Finance to communicate collection trends and working capital risks

  • Ensure compliance with SOX controls by maintaining and improving systems, processes, and data

General Financial Operations Support

  • Partner with team leaders in Financial Operations to establish and implement key reporting metrics and service level agreements

  • Lead the operational integration of acquisitions into the global Financial Operations process model

  • Support cross-team and leadership development within the Financial Operations team

  • Develop team members into future Financial Operations leaders 

Knowledge, Skills & Abilities:

  • Track record of motivating and managing a global transactional team of 10+ team members 

  • Experience managing third-party shared service providers and establishing scalable operating models

  • Effective interpersonal skills with the ability to work cross-functionally and establish strong relationships 

  • Experience partnering with senior executives and developing plans to meet working capital and financial operations metric targets

  • Proven track record to thrive in a multifaceted environment under short timelines and changing priorities

  • Excellent communication skills, written and verbal

  • Passionate pursuit of automation and efficiencies within a high-volume environment

  • Experience in tech or digital media industries

Minimum Qualifications:

  • Bachelor’s degree in accounting, finance, or a related field, or equivalent years of experience

  • 8+ years of relevant professional experience

  • 3+ years of experience managing shared service processes with a team of 10+

Preferred Qualifications:

  • MBA or Masters degree in Accounting or Finance

  • CPA or other Accounting Certification

For Colorado Based Applicants:

  • The minimum target salary for this role is $165,000
  • This position is eligible for a discretionary performance award
  • This position is eligible to receive ongoing equity grants.

Our Benefits: Snap Inc. is its own community, so we’ve got your back! We do our best to make sure you and your loved ones have everything you need to be happy and healthy, on your own terms. Our benefits are built around your needs and include paid maternity & paternity leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap’s long-term success

At Snap, we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. Snap is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws. If you have a disability or special need that requires accommodation, please don’t be shy and contact us at

Job ID: 68fe9fbf77fa0bae03813e5880b4b562b29ac21a514556aa886e3e746ebdd99b
Employment Type: Other